-
June 2024 by Marc R.
The Absolute WORST! The employees are either lazy or angry. They’ve known for years that customers hate this store, but they do nothing about it because some health insurance companies, like Florida Blue will only cover prescriptions from Walgreens. Here’s the really interesting part though…
… when I receive the statements of how much Walgreens charges the insurance company for the medication, the prices they charge are ridiculous! If the Good RX price is $20 for example, they routinely charge over $200 for the same exact medication. Florida Blue must know that they’re being gouged by Walgreens, so way do they only cover prescriptions filled by Walgreens? I have to guess corruption. Kickbacks to senior executives from Walgreens to Florida Blue. It’s gotta be, because there’s no competitive bidding. Someone is benefiting
-
May 2024 by Ma M.
Terrible customer service. The lead on staff, Alexandra, was very rude and unwilling to help customers and her fellow employees. He coworker asked for assistance and she said she was to busy to help. She told me to go home and come back later because they were to busy to assist. Alexandra needs a course in customer service to better serve her customers and assist her coworkers.
-
May 2024 by Cruz Rivera
Excellent
-
April 2024 by Catalina Restrepo
Had to take some passport photos, told me to go the other day. They called the next day my pictures were ready. I went the other day to pick them up and said that my order isn’t in their system.
-
February 2024 by CAROLINE
I love the big store & all the wonderful.stuff in it, altho a couple of the cahiers aren't too friendly. but I'm.more concerned about the guy in the attic.
That's right. There's someone (s) in the attic which covers the entire top part of Walgreens.
I wish the store wud check it out
If they don't C someone at first, then he's probably hiding under the insulation.
-
January 2024 by Efrem Eugene
I was just looking for makeup remover & vitamins found both. In the meantime looking around looking at other stuff ☺️ I was loving the SALES as well !
-
January 2024 by Ephraim Eugene
I was just looking for makeup remover & vitamins found both. In the meantime looking around looking at other stuff ☺️ I was loving the SALES as well !
-
September 2023 by Shelley English E.
I see how many 1 star reviews are on the Deerfield Beach Walgreens on Powerline. The store could definitely benefit by hiring additional employees, as well as have their staff go through Customer Service training. That would be a big plus. I have had multiple problems getting my prescriptions filled and I have a chronic pain condition that requires me to take controlled substances. Many times when my RX was due, they would claim to have not gotten the medication in. When asked when they might get it, they say they have no idea....I could try calling in a week, knowing that when you're on a pain med that you will go through withdrawal without the meds. No one, including the pharmacy manager seemed to care. I will say that Miriam, one of the pharmacists there, has helped me tremendously. She went above and beyond to ensure I would have my meds When I had to leave town. I would give Miriam 5 stars for her help. This has been my pharmacy for over 25 years and only since Covid would I rate the pharmacy as a whole, a 2. And that is being generous!
-
September 2023 by André Carneiro Santiago
Always delivering prescriptions late or out of stock.I’m from Brazil, I’m used to everything not working, but is way easier to buy my prescriptions in Brazil than here. It’s US feeling worst than a third world country or Walgreens, I don’t know who to fault for that.
-
July 2023 by Pedro Whitehead Whitehead
I went to get some medicine at the drive thru and I had wonderful service a woman took care of me very well thank you very much Walgreens for the service provided!
-
July 2023 by spencer backman
The pharmacy staff are incredible. They are always kind and considerate. Every member of the staff and the pharmacists go above and beyond in helping with the pick up of my medication. They are really great all around and I highly recommend them. Dee, one of the best pharmacy techs I have ever met is particularly kind and helpful. Even when I don't ask she goes above and beyond to help me. She is kind and respectful everyday for the past couple years. When I see Dee at the counter I know I will get what I need.
-
July 2023 by Jim H.
I've met stupid people in my day, but this place is chock full of morons. My current pharmacy is out of the medication that my doctor prescribed, so I went to this Walgreens asking if they had the medication in stock. If so, my doctor would then call in the prescription. This moron behind the counter said that I'd have to have the prescription called in, then he could tell me if they had it in stock. I asked again, "all I want to know is if you have it, then my doctor would call it in." He said he couldn't tell me, only after the prescription was called in would he tell me whether or not they had it. I complained to the manager and this guy is as equally useless. What's happened to businesses today, do they have no idea how to deal with people? No soup for you. Next!
-
July 2023 by Diana Duque
Great customer service!!!
-
July 2023 by Arlene Bhagwandeen
Trying to call about a photo service and no one is answering. That's awful customer service.
-
July 2023 by Linda Cohen
They ruined his Father’s Day and now they Ruined his birthday. Ordered photo items for both occasions. Never received any of them .To make matters worse they never told me the machine wasn’t working, so I could get something else in time. Very bad customer service. Very disappointing.