December 2021 by Charell Ford Rivera
I went to the bank to get help on my husband and I checking account. This lady Viola who is the vice president of tis branch was very rude and unprofessional ?. When we walk in she only greeted him calling him by his first name only, not Mr or Mrs. When I said Hi she ignore me. The whole time we was in her office, she only spoke with my husband, Never look my way, I felt left out of the conversation. Her customers service skill is a negative 10 out of 10. No excuse for her behavior.