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December 2023 by sallie james
Amazing staff! Great service! Caring, thoughtful, competent. Love this place!
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August 2023 by Francesca Bienkievitz
A couple months ago I brought my cat in to renew her yearly vaccinations. Long story short, I left not getting the vaccines taken care of and somehow paying $450 for unnecessary care that I did not ask for. Will never return here again. Save your time and money and go else where.
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August 2023 by Alec Estrill
Take advantage of customers… Came in for vaccinations left paying $450 with no vaccinations.. excepted to pay another $200
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August 2023 by Penny Montalbano
Dr. Hannwacker is an excellent vet. He takes time with you and your pet and explains everything.His office staff are friendly and informative.I would recommend them to anyone looking for a vet practice for their pet.
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November 2022 by Aarika Moore
The driver and staff were amazing. You could tell they really cared about the patient! Hopefully I don't have another emergency but if I did this is where I would go!
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September 2022 by Samandra Garcia Alvarez
Highly recommend this quality care practice. Amazing team .Dr. Singer is compassionate and professional. The staff is absolutely incredible and all are extremely considerate. They give thorough attention to your fur baby. Always take their time in addressing every concern and answering any questions.I can't emphasize enough the exceptional genuine caring time and attention you and your pet will receive here. They took every precaution needed to make sure our fur baby Gia stayed healthy and comfortable.Thank you to the entire staff & keep up the magnificent work!
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July 2022 by eric d
Very nice experience with friendly and professional staff. Numerous follow up calls from them on the well being of pur pets, as well as they easy to reach regarding questions.Highly recommend.
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July 2022 by Karen Gay-Napier
Thank you so much for getting Jodi in right away and helping us with her ear hematoma. You guys rock!
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April 2022 by Tylrr Courson
i did not call ahead and did not make an appt. i showed up right at 8am, told them what was going on with my dog and they took me right away. i’m so thankful for them for taking me on such short notice. everyone there was super friendly toward me and my pooch even tho my dog hates the vet. thank you!
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February 2022 by karen s.
I called today for an appointment as my dog has a really bad ear infection. I was given the appointment and I arrived early to my appointment. I called to which the receptionist reminded me that I was early but said that she would be sending me paperwork on a clipboard to fill out- one hour later I still don't have the paperwork. 24 minutes past my appointment and the normal rhetoric with trying to call into your office. When I pulled up I did not like that you were on a busy freeway with no parking and a busy shopping center, but I was willing to deal with it to get my dog good care. Just as I decided that I would do some shopping at pet supermarket since it was next-door. When I came out of pet supermarket there was an elderly woman with a cat in a shopping bag that said you're still here? And I said yes I'm a new patient - she said don't come here. So I'm not. I got a phone call 26 minutes after my appointment was passed and it was your remote person from Jacksonville asking me what happened and when I told her she wanted to argue also. So good luck to you because people that have pets need to know that they are in a good place especially when you're doing the drop off game where I can't see what you're actually doing to my pet. I will not return and I will not refer and that is half the game. It would've cost you anything to have sent a clipboard full of paperwork outside while I was sitting there for over an hour. I waited and you wasted my drive there- at $4.00 a gallon to hear your pop tart tell me that I will just have to wait awhile- sorry/ but no I don't. No desire to discuss- over it.
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December 2021 by Seb B
Stephanie is amazing! We needed a USDA travel form from pet vet animal hospital and Stephanie went above and beyond to help us with it. She gathered all the information we would need and basically did all the research and work for us, without us even asking her to do so!
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October 2021 by Stephanie Hankammer
I love both doctors here they are very kind to me and my cat Artie . I trust them with my kitten’s health needs.
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October 2021 by Ladytrekker
My dog got a hook in her mouth called them as a visitor in town. They took her right in and removed the hook and took great care of her immediately. The cost was affordable for me which was huge concern for me. I had a very positive experience with this vet and am so grateful they attended her. Thank you Pet Vet.
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October 2021 by K V
Worth the read!!! Be very very careful if you’re pet is sick or has a long term care issue needing meds. They have very shady business practices .. very escalated charges on meds they know your pet needs.. example. Way overcharging for hydrocodone that my dog cannot do without for a collapsed trachea.. they knew I was searching to buy it from a per pharmacy cheaper but I needed some to get by until I could get script filled they quoted me a price forc45 pills and when I told them I only wanted to buy a weeks worth the doubled the price per pill for just the weeks worth!! When confronted they said they can’t discount.. why would price per pill be changed so extraordinarily ?? They did the same thing with cerenia.. they charged me $45 for 4 pills knowing my dog needed it and I needed time to receive my online order which was only $14 for 4 pills... when questioned agsin they said oh well we don’t have that bulk buying power!!! Please!!! If I could find it online that cheap surely they could do same and probably are they just want to extort money from their loving vulnerable pet owners! After I refused to pay double price per pill and my dog was out of medication they let me leave after all the money I spent with them.. I quickly called a local top rated vet that someone who had also switched after similar issues at Pet Vet and they understood completely.. told me they had the med for much cheaper which they quoted and was half the price and fit me In for early next morning! Not looking for anything Free but taken advantage of in so many ways by Pet Vet animal hospital should be recognized by the community they serve because before you know it if your pet ends up with a long term medical attention they will take advantage of you and not care . And who knows how many buy the Med through them not realizing how much they are actually overpaying. I will never recommend then to anyone.
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August 2021 by Sade Wilcox
Love it they were nice and helpful. I will be back
