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January 2024 by Desirae P.
If I could give this store a zero I would I came in to print important documents for work it was my first time printing out something like this I asked not one, not two but THREE people for help and none of them helped me I had to make conversation with a fellow customer and she helped me afterwards I called to give my review of the store and say how poorly I was treated as a customer and the manager that picked up the phone was not sympathetic and did not apologize for the lack of service and professionalism the staff had i do not recommend this Office Depot at all pls go else where
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January 2023 by Theresa R.
Worst Office Depot asked to speak to a manager, Jeff he told me I could not pay by cash and they could not print my resume even if I emailed it to them when I told him every Office Depot has done it for me and I would write a review he said "please do" I will NEVER go here again!!!!
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May 2022 by Alex L.
Went during the day and instead of taking 45 minutes like it did last time they told me to come back later in the day because "it was too much work to do immediately". Asked them to trim and laminated 15 copies for me. When I got back all the copies weren't properly trimmed and was told if they fixed it'd cost extra and I couldn't fix the ones I had because it'd ruin them. Once I accepted the result and got home I realized that they had charged me for the full 15 but only gave me 10. I don't believe they got anything right on my order.
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April 2022 by Mathew L.
A woman was confused on how to use the printer, so she asked an employee in that department how it works, the response she was given was basically "the directions are right there, figure it out." The woman tried to figure it out but was visibly struggling. And then another customer stepped into help her figure it out. That's sad when a customer is doing an employee's job. Also, not the first time I've seen bad customer service from this location.
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April 2022 by Sharlene S.
I just had a terrible experience at your Deerfield beach store in Florida number 2692! Your employee Rebecca is about the rudest employee and across! I have been in I went in to the store at 7:45, we needed one print the guy at the print department so very nice and helpful even told me what a nice picture, he was in the process of proving it nasty woman ran over and yelled at him when I said he had time she yelled at me! I couldn't believe it I could never see anything like that before, I could see how bad he felt she was so very very nasty. But if you read your reviews you will see her name come up other times. If that store closes you know who the OK I feel sorry for the people that have to work with her! I sure hope something you said to her
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March 2022 by Laurel z.
Office Depot online is a terrible business. Twice I ordered a legal two drawer file cabinet and twice I waited a week after the date of supposed deliver and the file was a no show. Office Depot never refunded me for either cabinet. Customer service is completely unhelpful and incompetent. So Office Depot owes me over $600 for two products that never showed up. Do not use Office Depot. They are a very dishonest company!
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February 2022 by Kimberly S.
I don't know who wins the top rudest employee that works there award. It's really a tie between the guy who stood on his phone and ignored everyone, or the girl in photocopy that said " I'm leaving right after this gentleman and pointed to the next guy in line , basically dismissing everyone else as not there. Or maybe she just doesn't know who to be nice, but I do know she didn't even help the lady she spent 20 mins in the line with for nothing but to tell her to come back tomorrow, but" they will probably look at her like she has 3 heads". Pathetic staff only one employee was carrying the whole bunch!!! I will be emailing corporate.
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February 2022 by Brianna M.
The cashier Rebecca told me I couldn't place my printing order & pay for it when I picked it up. I came back when I was available with the money, another younger nicer woman cashed me out and took my order. I came to pick it up and Rebecca tried to cash me out again even though she said orders couldn't be placed without payment. So why was she trying to cash me out for an order that had already been placed and completed if she wasn't able to make the order without payment like she said the first time I was there. Her name tag was upside down and ultimately was no help at all. She made my trip to Office Depot to pickup my order longer than it needed to be because she began to enter the order to cash me out until I asked what it was that she was doing and informed her I had already paid for the order.... Office Depot is a fine place to shop and I will say the younger girl who was working was 10x friendlier and quicker at what she was doing than Rebecca was.
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January 2022 by Vena P.
Fantastic experience! First, I easily found item on website and was able to quickly find local store that carried it. The McNab store had it in stock as promised on website. Staff person greeted me and asked if I needed help. I gave her item number and she said she'd get it from back and bring it to the register. She got the item up front quickly and staff at register rang it up and carried it to my car out front.
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December 2021 by Marie-Gabrielle P.
Big shoutout to Ruben in the printing department.He was very patient and kind with every customer.I got amazing prints for my art and I am very grateful. Thank you for the amazing service.
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October 2021 by Jesus Aguilera
I went there to make some copies, I was take care by a young Venezuelan guy, very helpful and good manners
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October 2021 by Peter D
sometime a little busy but almost always seemless
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October 2021 by Shawnna Cox
Very helpful, nice and affordable!
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October 2021 by Coralio Suarez
Excellent!! They treated us very kindly.
