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March 2024 by Francina Jeans
Very professional and knowledgable
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March 2024 by Ashlee Sarah
Absolutely awful experience from the start. Linda Levine had zero communication skills, and when it came to having an actual issue with my taxes she was zero help. I got a notice my banking info was incorrect. When I asked about this, she insisted everything was right. I looked through what she has filed. I see a 2022 form with unknown banking information submitted. I had no idea where it was from since I did not file with H&R in 2022, and the bank info was not mine. I again brought this to her attention only to be told everything was fine and that there were no errors. I spoke with her supervisor Blanca as well to express my concerns and the lack of communication I was receiving, yet she also insisted nothing was wrong and that all my information was correct.I then get a notice from the IRS that it was deposited into an account, but I had not received it. I reached out to another tax pro to try to get some answers, as I PAID for the refund transfer. They contacted Linda's supervisor Blanca, who was even more unhelpful. She LIED in an email to the professional, not realizing I was also CC'd in the conversation, who contacted her saying the IRS flipped my refund to a check and that they had mailed it out. This was NOT the case, as it was later that I received a check, but from H&R Block for my Federal amount. My bank had to jump through a few hoops to even get that cashed, as there was a hold from the account it was issued from.I am now having to track down my State refund, as it is unknown where or how it was sent. Blanca refused to further investigate the errors or issues I experienced with Linda. Additionally after stating she would give me a "refund" for what I paid to have help from a tax pro and have my funds electronically transferred, she stopped replying all together. I have still yet to receive that refund either.This whole experience was either a result of neglect or malice - in any case it needs be investigated and looked into. Errors like this need accountability, especially when it comes to someone's taxes
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February 2024 by Susan Wilhelm
Great service ,very professional
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February 2024 by Sarah Combs
Wagner is the best!
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February 2024 by Bruce
Have your taxes done correctly with H&R Block. Linda, my tax expert, is very thorough in finding all deductions.
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February 2024 by Arlo Dow
Great agents get you in and out quickly ?
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December 2023 by Sully Mori
Their communication is horrible. They routinely do not return calls or emails.
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October 2023 by John Reale
Called and made an appointment for Saturday @ 10 AM, received a text from H & R confirming the appointment, got there Saturday at 9:45 to be polite (if you're not early you're late) only to find out they open at 11:00, waited an hour for them to get there and was told they have an 11 appointment and to leave the paperwork, they would complete it and I could pickup the completed paperwork later that afternoon. Returned at 2:45 to pick - up, needless to say it was never touched...... I picked up my paperwork and left in disbelief...... If you like wasting your time, this is the place for you!
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May 2023 by Tracy Gabriel
Winifred is a Truly a Master Tax Advisor!!! She caught an error by my former employer and advised on how to correct. She is professional, quick and very helpful. I even scheduled my appointment with her for next year.
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April 2023 by Mike McIntosh
Mr. Wagner was very knowledgeable and patient. He answered my questions and spent a lot of time with me going over my taxes. I AM VERY HAPPY that he was able to complete my returns, and I'am definitely referring his services to others.
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April 2023 by Joan Mayers
After an unexpected, brief hospital stay, I'd procrastinated this year to file my taxes. Unfortunately, I accidentally left couple of important documents home. My tax preparer, for H& R Block, Wagner Decarvalho thought out of the box, and used his cell phone to directly phone my mortgage company to acquire the necessary information. By the way, without this key information, I would not have been able to itemize my taxes this year. Itemization always saves me money. As a result, my tax preparer Mr.Decarvalho saved me a great deal of time and money.Thanks again for caring and problem solving in a creative, non-traditional manner.
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March 2023 by Joe Gwinn
I have been using this comapny for over 20 years. The last 2 years I have dropped off my tax forms a couple weeks in advance. When I show up for appointment today, they haven't even started my return. Same as last year. Very disappointing. After this year I will be switching companies.
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March 2023 by Jeffrey Johnson
I was given an estimate between 85 and 130. Mine was a simple return filing jointly with 1 w-2,and 2 s.s. slips. I was charged $130. I was robbed. Will never go again.I usually file on efile,but there was a glitch...decided to file in person.....a big mistake!
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January 2023 by Jenna T.
I would not recommend HR Block. Use Turbo Tax. The tax professionals need to be reviewed. They don't show up for appointments. The best is that they won't file the return unless you pay first. Then make sure you have all your documents. Several individuals never received their refund for months, as they were not contacted. Take an Accounting 101 class and you can be a tax professional. Less expensive in the long run.
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September 2022 by Mella Peloni
Tricky about the fee price .Unprofessional .Rude .Never answered the phone .I honestly want to give them 0 start if i could .
