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January 2023 by Chet M.
Sharon Travis proved to be an inept incapable manager that doesn't understand the web site promotions. She could not perform simple math and was not able to follow a promotion but seemed only interested in rebuking a potential customer. Will obviously never be back ti a Winn Dixie again. Surely they don't care what my opinion is as was shown to me when I simply tried to correct their error. Sharon believed she was all knowing and didn't honor their own website promotions. Was also condescending as an added touch.
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December 2022 by Ambar A.
First time going to this store, saw a sign of Red seedless grapes for 2.99lb but when I went to pay, the price was 3.49lb. When I asked the customer service lady she said "is because she didn't put her phone number" the sign doesn't say that the deal is for members only. Is this place like a costco or what?
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November 2022 by Theresa R.
This place is a joke!!!! I ordered delivery and I received absolutely nothing what I ordered!!!! I called to speak with the manager and he said it has nothing to do with them and they are not responsible!!! I will stick with Publix at least you get what you order!!!! Customer service is a joke!!!
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October 2022 by Stephen S.
Hats off to your purchaser who arranged those TRI TIP orders. Too good. Tender, delicious, smelled great and tasted even better at an amazing price. If you keep them coming I'll shop more at your store.
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June 2022 by Fallon C.
Absolutely the worst grocery experience ever. Produce was moldy & beat up, spent $5 on some muffins that turned out to be moldy when we opened it. The meat section is horrific, some meat looks ok, some looks like it's been sitting in the sun all brown and gross. Felt like I was back in a 3rd world country.
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April 2022 by Debra N.
This review is on Winn Dixie gift card. I was given a Winn Dixie gift card for $50 on March 17, 2022. I went to use it at the Winn Dixie in Boca Raton for a grocery purchase. The card would not go through and I was told by management to phone the number on the back of the card and find out what happened.I did just that and was given a case number and asked to summit a photo of the card front and back along with the receipt . Five days later I was sent an email from Customer Care apologizing for any inconvenience and asked if I would like a replacement card in digital or physical? The digital I would receive the same day. I asked for the digital!Here it is April 6 and NO replacement card physical or digital. I called them to find out why and was told they are still "reviewing" it!I nor my husband will ever buy a Winn Dixie gift card again! Of all the different store gift cards we have used over the years we have never had this problem. Why does it take Winn Dixie so long to resolve this? Very bad business for their store gift cards they do not seem to value in making right for their customers.
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September 2021 by Kimberly S.
I would like to give a special thanks to Tony for being a stellar employee today and helping me out at customer service!! I really appreciate you!
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December 2020 by Hello H.
I visited this location on 12/14 the store was closing soon and the girl who rang me up, whose name was D'nisha was being very unfriendly and was quickly grabbing my items. It was 20 mins before closing and I didn't see the prior customer being treated badly. Unfortunately, I had to void the transaction because I had to ring something up separately. D'nisha then tried to stare me down So that I wouldn't ask her to void the transaction. It was for a business so of course I couldn't leave it as is and it was an honest mistake.She then yelled at her manager to come over and void it. D'nisha then quickly came behind the counter and told me, excuse me and quickly had me move out of her way. I felt like I was targeted And discriminated against by this employee. Since the prior customer was treated fine and the minute I came, she immediately became hostile. Please teach your employees how to treat people not everyone has the option to come earlier and all people should be treated equal.
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September 2020 by Julie F.
I really liked this Winn Dixie store. It's very clean and spacious. Since they closed the branch near my house, I don't often shop at Winn Dixie. I forgot how many different brands and varieties they carry. Especially the international foods. Whereas some supermarkets have a portion of one aisle, this store had an entire aisle of foods from all over -- not just Hispanic, but Caribbean, Jewish, British, etc etc. I'm fascinated by all the choices. Their frozen foods -- at least what i looked at -- were a bit high priced. But if you can find their store brand or a generic brand, you can find some good buys. They also had a number of bogo buys -- one on progressive soups and one on some juice -- that we took advantage of... Since we don't shop in this area, I'm not sure how soon we will return. But I know when I'm looking for a specific item -- especially southern style -- I can come here and will find it. If you're looking for a change of pace from your usual publix run, here's an alternative.
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December 2017 by Joseph McDaniel
Machine worked well and there's no fee if you convert to a gift card (like Amazon!)
