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February 2024 by MLG Collective LLC
I have all but great things to say about the Staff here at this location. Always willing to help and are very friendly.
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February 2024 by Carlos Alonso
Worst banking experience ever. Will close my account and go to BOA!
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May 2023 by Hon Ming Wan
Sloppy service to open a bank account in this branch. I ended up fixed to what I need on their website.
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January 2023 by sarath machado
Terrible bank to open an account the open in the same monument to add my husband princess told me o need to make an appointment, terrible service .
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January 2023 by Tati A
My client writes me checks from here ! why can I not cash the checks ? This bank won’t cash checks!!! That’s so Ridiculous
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December 2022 by Mike H.
Customer service is just bad. Financial advisors in palm beach sell you bad investments then tell you to talk to the money managers and take now responsibility Citibank most common phrase is"Sorry we can't help you"
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November 2022 by Marinalva Maia
I was amazed about the treatment I received from Princess. I came here very scared to put my money within the bank . She reassure me everything will be ok and she was correct. Princess is a great asset to Citibank she will be a great branch manager .
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July 2022 by Dylan L.
Hands down the worst service I have ever experienced. All they do is tans around and don't help customers. Amazes me how they can call themselves a customer based business.
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April 2022 by Camila Pereira
Terrible service. After waiting for 1 an hour to open an account they told me that I was missing one of his id and i told her that I brought what I used to open mine. right away I went to another branch and I did not have any issues..Princess did not help me with anything, she also doubted about my schedule appointment and I showed her and she said that it wasn’t on her system.
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April 2022 by Riseand Brush
Came in to make a deposit in the middle of the day and was told they are at lunch and to come back in 30 minutes. Thanks, but no thanks. I'll take that 30 minutes to go to another bank that appreciates my time and business.
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November 2021 by MY KITCHEN & DECOR
I have an account for over 10 years and I am going to another bank,Poor service, ATMs never work for deposits, computers are slow, 2 hours to make a transaction,if I could, I wouldn't put any stars
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September 2021 by Jacob Luttio
Chucklefuchs. Were unable to process 1) $120 withdrawal 2) $200 loan payment 3) reissuing a debit card despite requesting to have it sent to the address on my FLDL. This was after being told by this branch several weeks earlier that it had been sent. Never arrived. The first time I was wearing my capoeira uniform, second a pair of cargoes plus a NASA t shirt with a few holes in it. I couldn't remember my ATM pin because I had changed it before my card was lost several months ago. Still, I felt very profiled. Were not helpful. Going to check out Glades.
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September 2021 by Caitlin Thomas
This location is horrible! 3 times the machine took my money without putting it in account. Someone says they will help you then walks away to deal with other customers leaving on the phone with customer service and giving you no information! This is absolutely ridiculous to happen 3 times! I will not be going to this bank ever again!!
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May 2021 by Helen Cianciaruso
The worst customer service at this branch EVER!
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March 2021 by Aline Baach
The ATM in this location NEVER EVER EEEEVER works when you try to deposit cash.. it’s sooo annoying.