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October 2023 by Rob Mckee
Very friendly staff family owned..very knowable good price.
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July 2023 by ElizaBeth Brooks
I am so impressed with the repair to my to my wedding ring, Thank you so much! Can't wait to see what you do with my Mom's antique watch! You are trustworthy and have an awesome staff that specializes in their own craft. I highly recommend you!!
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May 2023 by Toni Christian-Annis
My family has been going to Williams Custom Jewelry for years now. They are professional and great at what they do!!! I would recommend them to anyone looking for a piece of new jewelry. They are excellent at repairing damaged/broken jewelry.
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May 2023 by Juan Andino
Excellent service brought my jewelery in to get cleaned made it look brand new a++++++++++ I will definitely be back highly recommend
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April 2023 by Erik Monette
Go here for your jewelry needs! Great customer service, super friendly. Quality work and it was done quick, highly recommend!!
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February 2023 by Karen Butler
Dropped off two items to be repaired. This was my first time visiting this shop. Staff friendly and helpful and gave me an idea of repair costs. Beautiful new jewelry items to explore!
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January 2023 by Ed Meaux
I bought an authentic Black Forest cuckoo clock from Germany for my wife a few years ago. Recently I was out of town so I had my wife adjust the weights (like winding it with chains) and it stopped working after whatever she did. I couldn't fix it myself and I was hesitant about taking it anywhere because it is so special and valuable. Dustin suggested I bring it in for a service and cleaning for about $125. When I brought it to them, he hung it up, took the back off, showed me everything looked great and simply leveled it. He told me it was in great shape and didn't even need the cleaning or service... NO CHARGE! Thanks for having integrity because I was out of my depth and at your mercy, and you showed true character.
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December 2022 by The Reaper
Had rings custom made for a wedding, brought in everything needed to make the rings and was told about a month or so. Called to check on them and was told that I was pushed back because of other orders that came in. Took so long to get rings we almost had no rings for the wedding, finally got them 1 week before the wedding. We also had them rhodium platted, and the planting wore off. Took to another jeweler to have them repair it. At one time they were really good and Took real good care of their loyal customers, but it really upset us that we brought in everything needed to make these 7 or so months before we needed them and we kept getting pushed back more and more and more. When we got the rings we were not exactly thrilled before they looked rushed, we had them engraved and the engraving is not stright either, very disappointing because they were very good. Was told one price at one point then came in to pick them up and it was $200 more, didnt bother to even bring it up becaise we needed these rings for our wedding. Asked for an appraisal also and gave our address, still haven't received it after 9 months ?
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August 2022 by Peachie Storr
It's pretty pricey & the repair I needed took a while for them to do. I'm not sure if I would return if I could find somewhere less expensive with friendlier service.
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May 2022 by Jennifer J.
I needed my rings fixed from different jewelry store that left me very unhappy. He took what they left me with and made me the most amaz works of art, all custom and one of a kind. Never seen prettier work. His shop is legit too and he promised two weeks and would be finished and he delivered. Whereas I waited 4 months just for the rings in question to be sent to me from the original jeweler in my size and wasn't even smooth on edges. Will not be going back to other store and only go to William from now on. Plan to keep him very busy. He's worth it. He also made earrings out of extra rings I had too. Even added loops and diamonds to the loops so it is flawless.
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March 2022 by Jennifer newton
My wedding set has never sparkled this good before. Quick and honest service. Doesn’t hurt to be greeting by friendly boxer puppies.
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February 2022 by Pat Geese
Quick. Efficient. Friendly. Greeted by the sweetest Boxer pup!
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December 2021 by Jay Ravede
Stay Away!! brought my deceased father's ring in to be resized for me to where. They wrote out a work order for $75. They promised it would be ready no later than 11/19/ Didn't call me until 11/23. When I showed up to pick up the ring, the owner stated it was $85. I explained I had a work order for $75. He stated he had to do extra work. Never called me to obtain my consent. It is apparent this is a common place. Will never return and definitely not refer anyone
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September 2021 by Alfredo aka Freddy Ruiz
Came in to buy a necklace for my pendant and get it polished... Brian, the owner, polished it for free and bought a silver necklace for a reasonable price. I had a great conversation with the owners and now I will be coming here for any of my jewelry needs. I LOVE local places that provide great customized service and this place is one of them. Brian has over 20 yrs experience and he learned from his dad so this is a legacy type business and comes highly recommended by me. ?
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July 2021 by Janet Westhead
I had a great experience in the store. They were friendly and very helpful. And I enjoyed meeting the pup!
