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June 2024 by Mrs Vig (AJ)
We want to acknowledge Anthony at the Verizon International Speedway location. He was incredibly patient, helpful, concerned and professional when we needed customer assistance. Anthony went above and beyond to help us. We were there to cancel an account and return the phone of a deceased family friend. Unfortunately, the phone was locked which we found out would require going to an Apple store. Anthony took time to provide us with documents we'd need for that. He also gave helpful information on other important things we needed to do to deactivate the account. Thank you Anthony.
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June 2024 by Brandon Romano
If you like random apps downloaded onto your phone that steals your data then go with verizon!
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June 2024 by Jill Quarles
Went into store today with questions about new phone. Young lady couldn't care less about any of my concerns. When I got home I called Verizon technical service and was informed that my phone was never properly installed. This is after 3 visits to brick and mortar facilities asking why phone was not working properly. This 20 year Verizon customer is very close to switching carrier.
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May 2024 by Diana Auxier
Justin was very helpful with me getting a new claim for my phone. He took his time and made the call to asurion due to the language barrier. I am so thankful for his help. Thumbs up for Justin. ? Then I had to go back after I received my new phone and Harry, who went above and beyond the call of duty to help me out transferring my data. He was such a a pleasure to have him help me out. Thank you so much Harry.
I would recommend if you have Verizon situations, you should go here and you will experience very professionalism.
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May 2024 by Kathleen FOSTER
The store was closing but Chris told me come in said I needed a newcable chord. He went above and beyond and was an excellent help. Thank you Chris and Verizon store. Intl speedway store
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April 2024 by Katie Scesny
I went to one Verizon store and received good service, but then I went to the International Speedway store in Daytona Beach and received outstanding service with an employee by the name of Dimitri Simmons. Dimitri went above and beyond to help me get the trade-in for my new phone that I did on-line. Thank you,
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April 2024 by Craig Hickcox
I was assisted by Anthony, who was probably one of the most helpful sales reps I have had anywhere! He was friendly, polite and very knowledgeable.
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March 2024 by Deb
Helpful staff... call ahead.. they are sometimes very busy. Walk-ins are welcome, though.
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February 2024 by Princess Leah
They were very helpful in fixing my friends phone ?
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January 2024 by Judith Simmons
In order not to spread my cold germs to others I called and after many questions was hung up on. I wanted help to fix my phone that was just over a year old.
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January 2024 by Randoush sadi
Every thing was good in general except for there was not enough info about using a new device to me so I had to figure out everything when I arrived home
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December 2023 by Lon Ratner
Very disappointed as team was very preoccupied. I can tell you more about the Google phone that the rep was using then my Apple iPhone that I just recently purchased because that’s all they were looking at. Supplies were not available to short staffed would consider removing facility as it’s just a draw to nothingwasting my time items I did return after making extensive purchases there out of need
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December 2023 by Raven B
Worst Verizon experience ever. The manager had no problem collecting a payment but was completely unhelpful with anything else. Told us she didn't recieve any troubleshooting training so we were out of luck. I'm a bit surprised a store manager didn't recieve training.
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November 2023 by Tearana D.
If I could give no stars I would and this is coming from someone who doesn't write reviews but the Asian women that works at this location that's been with Verizon for 11 years had the nastiest customer service ever never addressed me with a smiled. She was very nasty about my situation which she flipped and made it seem like it was my fault for start my line online and not in person. She repeatedly raised her voice when speaking out my phone plan balance including which wasn't even posted for me to see very loudly every time she spoke about the issue she seemed very money hungry. Tbh she just had a nasty attitude about everything and she doesn't know how to speak to ppl unless ur about to get crazy on her. The worst phone company experience I've ever experienced tbh I wish she told me her name or wore a name tag cause I'd call corporate and report ts. But Verizon will not be getting no money outta me send ts to collection just terrible service overall.
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November 2023 by Greg W.
Friendly, courteous, and very helpful service. Regina and Chris were fantastic. Far better service than the Orange City store.
