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June 2023 by Barbara W.
The absolute BEST UPS store in central Florida. Very friendly, knowledgeable, thorough and extremely helpful crew. I have experienced many years of going to various UPS Stores in the Orlando and Daytona Beach areas and this store is amazing. Keep up the good work!
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March 2023 by Elizabeth M.
My visit to the store wasn't the best. I was returning a package that had to be shipped through ups. The line was very long and there was one cashier. I was in line for at least five minutes before i even saw her. I guess she was in the back looking for something while all of us were waiting and wondering what was going on. When i finally did get to ship my package, she was quick, polite, and seemed to know her job well enough, but the wait was far too long for all of us customers waiting. I wont be going back to this store if i can help it.
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November 2022 by Gina C.
Thank you Deborah for reaching out with much better customer service than the person I spoke to on the phone. It's nice to know someone wot integrity works there. UPS definitely needs to change policy and hold drivers accountable.
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June 2022 by Steve C.
Customer service at this location was above and beyond expectations. I had some trouble with a return, and a young lady figured it out and took care of the entire thing for me.
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May 2022 by Dawn S.
The employees make this place very pleasant to do business with. I live in Ormond and drive 20 minutes whenever I have to return any Amazon packages or mail anything. The staff is always friendly. They are always helpful. If you don't package something right they help you repackage it properly. They take their time with customers. Highly recommend them for all your shipping needs.
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November 2021 by Julie G.
Every time I come here, the staff is very helpful and I am in and out of there in a flash.
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February 2021 by Kevin K.
I utilize this location frequently & I've NEVER had a bad experience. The service is consistent, pleasant & effective. I'm not certain I could give it any higher praise. If you need shipping services, I'd highly recommend this location.
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February 2020 by Frank D.
I came in with a bunch of packages that needed to be sorted, consolidated, and packaged correctly. Owner couldn't of been any nicer and helpful. I specifically drove extra miles because of the rating, and glad I did. Great job!
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March 2019 by Amanda E.
Just left this store after attempting to print something. The younger man helping me in the beginning was very nice and helpful. However the older woman who I am assuming is the owner was rude and not helpful and just said it could not be done. Left without getting what I needed done.
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December 2018 by Stephanie P.
The staff were very helpful and pleasant. One helped prepare my package while the other managed the wave of customers that came in right after me (go figure).
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August 2017 by Doug C.
Walked in and wasn't greeted. Waited patiently for the one person ahead of me for 10 minutes. I wanted something notarized and when I finally made it to the register was told that they don't have a notary there today. Very irritating.
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April 2017 by John V.
I never thought I would write a review on a UPS store, but for this store I have to. For the past three years my girlfriend and I have visited Daytona for Bikeweek. Every year we bought a lot of stuff that we knew we couldn't fit on the motorcycle and had to ship. So, for the last three years we came to this UPS store. The first time, both of us were pleasantly surprised at how friendly the "UPS guy" was. A year later we were even more surprised, as he recognized us as soon as we stood at the counter and greets us as friends. Things like this do not happen at a UPS store, or? This last bikeweek was our last, as we are PCSing, and it was quite sad to say goodbye to Aaron, the "UPS guy". If good, honest, and friendly service is what you want, this is the store to go!
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April 2016 by Chris J.
Friendly people, great service! Debbie (the owner) and Aaron helped me with a new mailbox set-up - very easy. I had to ship a large box a couple days later and I was in and out of there in 10 minutes, tops!