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February 2025 by Tammy Crayk
Terrible experience at Staples in Daytona Beach today. The store on international Speedway. I needed some copies made. A very simple job and the woman behind the counter was beyond rude. She was irritated. she even had to talk to me… Then when I went back for help because their copy machine jammed… Not my fault… She was even more irritated. She was on her cell phone and did not want to be interrupted. Not only will I not go to Staples in Daytona for copies anymore (especially in Daytona Beach)… I won’t be shopping there either. That’s unfortunate for Staples because I spent thousands of dollars a year there. The date is January 23, 2025. Approximately 4:05 PM. That should help the manager and corporate office be able to identify the only woman who is working at the coffee center at that time.
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February 2025 by D Higgs
Drove 20 minutes to the store to return an Amazon package. Person scanned QR code. I asked for a receipt and she said it will be emailed pretty quickly. Thought that was weird. Amazon still shows I never returned the product. I’m out the money and the product and the store does not pick up the phone so now I’m going to have to spend another hour driving out of my way to try to rectify something that who knows if it will get rectified. Very frustrating I’m very busy and didn’t have time to go in the first place so…
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January 2025 by Ronald Williams
Learned something important today. Do not go into a Staples when you are out of town. Needed some printing done. Had a fellow that said he was a manager in the print area, basically told me he was too backed up to mess with me. Not sure he even knew what he was doing, considering all the positive experiences I had in my Staples in Springfield Missouri. Drove to Office Depot and got my printing done.
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December 2024 by Danita Josephine
I had a disgusting experience here at this staples on 12/7 . I waited in line for a good 7 minutes behind a couple who couldn’t make up their mind how they wanted to ship their package. There was another person behind the desk , but it would be 7 minutes before I was greeted or he came over to ask me what I needed help with. I was trying to ship a Christmas gift. When he finally asked what I needed, he pointed me to another desk to go to where a large pudgy woman behind the register was completely rude and standoffish. She had a very nasty disposition toward me, for no reason. I was shocked. When finished with her, I still needed assistance behind the shipping desk, so I came back and while i waited for them to create a label for me, another woman walked into staples and was immediately helped by the same man who i had talked to previously. However, No 7 minute wait for her! She walked in, was greeted and taken care of right away. I would not walk into this staples another day of my life if I had to. I got my things shipped but to be treated the way I did was not worth it. I have since forwarded my complaint to this locations’ corporate office. 100% discriminatory, unacceptable and disgusting.
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December 2024 by Sara Turley
Would not open the doors at 9am when that is their posted hours. Employees yelling at me through the window that they do not open until 9:30. Another customer came up to go inside as well and then they finally opened the door at 9:10 only because he was knocking. The employee was angry with us , speaking rudely as if we had inconvenienced him. I will not be back to purchase anything else from this location. I don't know a business who doesn't open up in a timely matter on a Saturday in December.
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December 2024 by Holly Watson
Drove 45 mins for Issac the employee to say he couldn’t help me “because he has other orders to do” and that I need to just go online and order it myself. I didn’t want it printed right that second, but why could the EMPLOYEE not help place my order. This place had bad reviews and I can see why.
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September 2024 by Kandy ?
Staples cost me a bid because their fax system was not cooperating with letting me receive a fax and there was no explanations and no tech called. No nothing just me walking out without my important document I need for a job for my business so I lost amount of money because of this.
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September 2024 by Gavin J Saxophone
They made me wait for an hour and a half after my appointment before they could take me back for pre-check. They severely over booked and the employee was incredibly slow.
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August 2024 by Delores Kolen
I received extremely poor, unprofessional customer service from a Staples Associate working at the copier/lamination department.
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June 2024 by Britney Reynolds
Staff is always willing to help and friendly.
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June 2024 by jawahar reddy
I am here at 1PM
I talk to a person named "MATTHEW "
He is unfit to stay on customer service role. No patience, rude, Disrespectful
In customer service role patience and politeness is very important might be he doesn't have one. I ask him 2 mins of help he refused and mentioned me he need 24 hours and said he stick's to busiest work now unavailable to any work. I shocked and very strange answer never hered anytime. I thought he is joking but by seeing his rudeness I left the place immediately.
Mr Matthew if you reading this review
I am telling you respect is the most valuable which we cannot opt with rudeness and sarcasm. Be kind if you don't like to help tell simply I am busy with lot of work I can't. The only thing is request to customer makes good vibes
Be polite
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June 2024 by Marty Haack
This trip to Staples was completely different from all the other times I have purchased office supplies. Staples is an Amazon Return Center. This is easier than mailing it back yourself. Amazon accepts your return and offers the suggestion to complete your return here. A QR code is sent to your phone. Bring your unwrapped and unboxed product here. Take it to the desk on the right. He scans your QR code and gives you a receipt. In 5 minutes, you're out the door.
It took longer for me after I saw the phone accessories aisle. This Staples is next to Michaels Craft store on ISP.
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June 2024 by Carolyn Moten
Julie was extremely helpful! Thanks so much.
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May 2024 by Leonardo Williams
Tiny. Limited selection. Great service
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April 2024 by Valery V
Adam was extremely kind and helpful! His knowledge of the inventory and personalized recommendations were impressive. He went above and beyond to ensure I found what I needed, making my shopping experience efficient and remarkable. Many thanks!
