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April 2024 by shaquana cuttino
My experience with this store was horrible. I ordered a couch set and a kitchen table on April 5th 2024. I paid for the delivery , the furniture protection and assembly of the kitchen table . I was guaranteed by who said he was a manager (Josh) that my items would be delivered on time with no issues . On 4/18/2024 I called to see what time the delivery would get to me and I was told by Sean that my delivery was never scheduled (delivery was supposed to be 4/18/2024 )by my salesperson (Jim.) I was then told that they didn't know WHEN my couch/ sectional would be in. I told Sean who didn't seem apologetic in my opinion at all to cancel my order . He advised me that he would text confirmation of the cancellation to my cell phone which hours later I still didn't have . My husband had to call back to get confirmation emailed to me .Fast forward two days later and imagine my surprise when I see they're advertising my same sectional on marketplace . When I inquired about it I was told two were in stock . But when I gave him my phone number magically there were no more . Sean told me he would have another on Wednesday and when I asked him to hold it for me until I got there on WEDNESDAY he told me he couldn't do so without payment . I advised him I didn't want to pay over $2,000 again just to be told they don't have my items . I advised him an exception should be made yet one was not made . I feel like this store doesn't value my business whatsoever and I got zero customer service . While Sean wasn't nasty with me he certainly provided me with no solutions. And for me to have paid IN FULL and my delivery not to be SCHEDULED and then no one to even bother to call and tell me - says a lot . I'll be calling corporate and filing a complaint with the BBB as well
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April 2024 by alena tanner
Mary was super helpful. Made it such an easy process answered all my questions and concerns.
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April 2024 by Cat Kitty
Mary was a 100/10 she was so kind and patient helped find everything we were looking for! Best worker here!
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April 2024 by Michael Bess
Quick, easy and friendly service from mark! And financing was also a breeze
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April 2024 by Incoronata Petti
Jim was excellent & provided great service!!
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April 2024 by The Browns
Mary was AMAZING!! She took her time to access my needs and made reasonable recommendations based on what she and I discussed.
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April 2024 by Eric Flakes
Jim helped me out tremendously. Will be back for more furniture …
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April 2024 by Rina Ford
Jim Awesome guy!!
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April 2024 by Linwood Jones
Jim,Provided the best customer service for my wife and I.
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April 2024 by Kim Leonard
Jim was amazing took his time and had so much patience
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April 2024 by Nesha Watson
Jim is awesome individual …. A great salesman ❗️❗️
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April 2024 by Jay Baby
Marry was excellent
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April 2024 by Christina Cribbs
Called from palatka, then came In and got out quickly Mary was her name
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April 2024 by C S
Mary Elizabeth was awesome! Helped me find everything I needed and recommended a beautiful table set, sofa set and desk. She was wonderful to work with and we would definitely come back!
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March 2024 by Logan Rohrbach
Great deal on a dishwasher! Best deal we have found in town! Thanks for all the help Mark!