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February 2024 by Adrianne King
Timely, Good Service.
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January 2024 by Jennifer Green
I was driving from Jacksonville Fl. to Deland Fl. when my car broke down. I went to three places before I found the Pep Boys at 2220 Int. Speedway Blvd. in Daytona and they were fabulous. Alex and Micah both explained everything and were so nice to my mom and me turning a bad situation into a pleasant experience. We were late but we made it to our event and home again safe. Thank you to everyone at the Pep Boys for your speed, kindness and fantastic work.
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January 2024 by Jim Ed Erimie
OK'd a walk-in to repair puncture in tire. They won't repair any tire with sealant used. Even tho it is possible to do safely. So we purchased a tire..average selection/price. Time estimate for service was WAYoff...be prepared to wait.
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December 2023 by Dominick Scali
They were great. Steve Jamel and Alex were awesome. Very friendly and professional. Looked over the whole car while it was up in the air. They made some recommendations for future services. I will now be a regular customer.
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November 2023 by Lawrence Minissale
I would definitely recommend pep boys for purchasing tires. So far the tires feel very solid, and I think you can't beat the pricing and value for your dollar. The service agent was really helpful and I'am completely satisfied with my purchase. Thank you Daytona pep boys!
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November 2023 by Erin Pruett
I came to the location on international Speedway BLVD on 10/18/23, I spoke to the receptionist about my appointment and fit me in perfectly but the mechanic that did my tires seemed like he had a problem with me coming in early like I have control of my work schedule. Anyways I told the receptionist that my car is a manual and he said “we got it” but as I’m on the phone the mechanic rides the hell out of my clutch stalls it twice! Now I’m in the lobby waiting, then he comes out to ask my for the key for the lug nuts, I tell him “it’s in a black too bag in the trunk“ 5 mins later he asks me to get it for him so I go to look in the trunk, and its in total disarray. Fish poles are all sorts of tangled($600 in poles) and my toolbag is damn near empty, zip ties everywhere and my lunchbox is caved in. I genuinely think he has no respect for the customers property!!! If you guys see this do better!
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October 2023 by jason weis
I showed up Saturday afternoon needing 2 rear tires. Not only did they give me a great deal on 2 new tires. But,they had me in and out in just under an hours time with no appointment. The gentleman at the desk were courteous and professional. I recommend going to Pep Boys for new tires and deals. You may also qualify for their credit card and be able to put your purchase on the card. I'll be going back in another week or 2 to get my front tires done.
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October 2023 by jeremy robinson
Awesome service!!!ALEX was amazing. He helped my college freshman daughter with a car repair. I live in Pennsylvania and talked to ALEX over the phone, explained the issue and he said have her bring it in.Did the repair quickly and got her to class on time. A HUGH THANK YOU TO ALEX!! so very appreciated!!!
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October 2023 by Stephane P.
Made an appointment days in advance just to have my tires put on only to find out from an Alex that they can't take me, didn't even apologize for the inconvenience, unbelievable, didn't even call me to let me know. They will never get any business from me or my collector friends. Little did Alex know I own a dozen classic cars that always need tires. I ended up going to Firestone and they were very accommodating even on a last minute call. Pep boys can run and hide, shouldn't be in business.
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September 2023 by Austin Howell
Well. Let’s start with the 2 star review. The two stars is for the simple fact that they had the tire size I needed in stock on a Sunday.I come into the Daytona pep boys after seeing on the online website that they had the tires I wanted in stock. I speak to Alex at the front desk (very nice fella, very good at multi tasking. He was the only one working the front.) and he confirmed the he in fact had the tires in stock. I said “perfect let’s do it, and as we were checking all the boxes, I told him I want new valve stems, these are original from 2002, and are past their life span”I brought my set of bmw m3 wheels in the bed of my truck. 100% clean (I had cleaned them 1 hour ahead of time as well as removed all the existing stick on wheel weights off the barrels and wiped the adhesive away) and also removed my center caps so they didn’t have to bother when putting on balancing machine.I bring my truck around back, unload the wheels and tires, and the tech asked if it’s just a dismount and re Mount. I replied “yes, dismount and remount, and I want new valve stems.”As the tire tech was trying to get the tires mounted, he seemed to be struggling a bit with the tire spoon, and I had noted that the paint may chip (meaning in the one singular spot that he was working, and not to worry.) just please don’t gouge them.I watch for a little while from a distance, as they are hard to find wheels, but I didn’t want the tire tech thinking I was being annoying.This is what I observed. The spoon kind of kicked his butt, it popped off the wheel and it looked like he hit himself in the face. After this, the tire tech seemed upset and took some anger off on my wheels, and the tire machine (he put 2 spoons together and ripped on the arm of the machine, and then dropped one of my wheels directly on the ground without a tire beading causing damage)At this point, I walk away and let him do his thing. When the tires were ready, I backed my truck up to the bay to load them up. I was very upset and went very quiet for a momment. (The tires were gouged all up, and most of the paint on the lips was missing) Then I asked the tire tech why he did not put new valve stems in. He said “they were good, I checked them” I then bent over a valve stem and showed him there completely dry rotted to the core. He had nothing to say.I keep my cool, drove my truck to the front parking lot and go in to pay Alex. I think he could tell I was highly upset. I asked him first of all why did I not get new valve stems after i specifically stated I wanted that in the beginning. To both him and the tech. He was upset too. Then he offers that if one “leaks” bring it back. (This is my wife’s daily driver and hauls around my 5 year old son) I said absolutely not. He then says bring them back there and we will put all new stems in. I then replied “that tech will never touch anything of mine again. He absolutely destroyed my wheels, gouged them to heck.” Alex then very respectfully apologizes. He also mentioned that we can have the wheels refinished. I asked him if he wanted to come look at them in my truck. His reply was “no. I completely believe you. I will have my store manager contact you first thing tomorrow.” (this morning). Well, it’s now 7pm on Monday and have gotten no response.I am very upset and was was anticipating to receive a call today, but that did not happen.I’m sure for your daily commuter that you don’t care too much about, this tire tech will suit your needs. I cannot in the slightest reccomend bringing on wheels that you care about.I hope to get a phone call soon to get this fixed. Best reguards, Austin.
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September 2023 by Anna C.
Have been a loyal pep boys customer for the last few years but no more. Quality has seemed to decline and I feel like they make up oil change prices because they never seem to be the same cost. This is my 1st trip to Daytona pep boys but probably the worst. Schedule oil change and tire rotation online for early drop off. Get an email around noon that states I need to reschedule. So I call and they hadn't even checked the drop box but made an excuse that someone hit the wrong button and they would take care of it. The day before I hit something in the road and get a gash in my side wall so I ask them to check it out. They told me they would and if there was an issue they wouldn't be able to rotate tires. Told them I understood but to let me know. Get a text that service is complete so I look at details and it states that one tires tread is wearing. So I call and ask if it's because the gash and they said no probably just alignment issue. Then ask to confirm that they rotated my tires and get put on hold so they can ask mechanic and he comes back and tells me yes they were rotated. Then I told them that I wanted to replace that tire anyway. Asked them to find a match and I'm told the closest one is in South Florida and they can't get it. Anyway, go out to truck and notice that the tires weren't rotated because the tire with the cut is still in the same spot. Go back in and they offer to do it then or another time but I don't have time for stuff like that. That's why I do drop off. I also had a report from my last oil change that I needed to replace brakes soon and this report said brakes are fine and still have life left on them. So I don't know what to believe. Not a good experience with pep boys lately.
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September 2023 by Tim Ogden
I scheduled an appointment for 8am to have my tires rotated. I arrived on time. After waiting for 45 minutes and nothing happening. I decided to walk out and look in the work bays. What I seen was unbelievable. Literally, there was no one working. It's was a ghost town. I ask the gentleman at the front counter what was going on. He informed me, after waiting for 45 min, that the ONE service technician scheduled to work today just responded to a text message and was his way.This place is a joke and needs new management.
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September 2023 by Susan Boyd
I received excellent service today from Jamel. My car was experiencing difficulty with the wipers working by themselves. He took care of this issue in a timely and very professional manner. I would recommend this facility to everyone I know. Thank you for all your help.
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September 2023 by Jerry Leibman
This is my go to place when my 2007 Nissan Pathfinder requires any type of service. They are honest and don't attempt to upsell you on a service that you don't actually require. Great service at a reasonable price. There is a reason that they are normally busy.
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August 2023 by Brendan Johnson
I was in the area away from home and got AAA to tow my car to Pep Boys since they were one of the few places that’s open on Sundays and have great reviews. They did fantastic! I had a tire go flat the night before and needed the tire replaced and they did it quicker than I expected. I definitely recommend coming here for tire service! Thanks Pep Boys!