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“Trevor in the Port Orange store was a very professional and knowledgeable young man. He helped us while also assisting his fellow workers with their tasks. What a pleasure to see someone enjoy the work and make us feel at home! Thank you for your great attitude and keeping us in the T Mobile family. The world needs more people like you!”
“Very first time brand new phone new phone number the young man Jesse was more than helpful trying to deal with myself and another customer he was multitasking and did a excellent job”
“Godfrey was very knowledgeable, professional and pleasant young man. Store was clean and staff greeted and acknowledged every one who entered. Great customer service.”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“I upgraded my phone two weeks ago. Jason was great. He transferred all my information to the new phone. I went back today to turn in my old phone. It was an awesome experience for both visits. Jason was very knowlegeable about the features on the new phone. He was also patient with me and took the time to explain what I needed to do. Thank you and I will be back.”
“Crystal assisted me in switching carriers and purchasing a new phone and also gave me a lot of info for using my I-phone. She is great. Have been doing business with her since she was in new Smyrna beach and now in Daytona.. she’s greatPat St Gelais”
“Juan was Awesome. We greatly appreciate your knowledge and attention. Got us in, seamlessly corrected others mistakes, set up our accessories, and got us on our way. Thank You Very Much!”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“Damon, was probably the best ATT representative I have dealt with since 1997.
My daughter was in Florida and needed a replacement phone immediately. I was trying to do it online in New Jersey and was having problems. He walked me through it and we were able to get it done with his patience and guidance. If I could have, I would’ve given him 10 stars.
Thank you! Damon”
“Went through multiple repair companies to get my iPhone screen fixed, a lot of them were charging way too much for . His rates were super affordable, and it turned out I didn’t even need a screen repair. He was honest and reliable. Hopefully there are no other issues with the screen, but if there is another issue I will be going back!”
“Matthew and Melanie hooked me up! Menalie was super kind and informative! And Matthew helped me remain calm while I analyzed my options after getting my Google pixel 6a ran over by a car he had me setup with my new Google pixel 8 within the hour! I felt so much better after leaving and qualified for zero down on my phone! Thrilled! Thank you guys!”
“Crystal was EXTREMELY efficient and knowledgeable! I was not only pleased with Crystal’s excellent service and proficiency, I got a great deal on my upgraded iPhone. THX Boost & Crystal! ~Mugsy from Daytona Beach.”
“Trisha is fantastic I needed help with multiple things and she took such great care of me and recommended the best and cheapest way to do it I appreciate this beautiful experience so much and will always go to this location from now on!”
“Crystal gave awesome customer service to me and was a pleasure to be in the store good energy very helpful does her job very well thank you Crystal you're awesome”
“I was worried about the process of switching to an Android from an iPhone, and especially the process of changing network providers, but D'nisha and Nonnie were both absolute blessings and did everything they could to help quickly and efficiently. Even when there were complicated situations and bumps in the road with account access and Verizon customer support, they were patient and understanding throughout the entire process while being extremely friendly and helpful. I definitely know where I'm going next time I need anything related to my new phone.”
“After two boost store before getting to this store I thought me and my mom in law would never get the phones we needed/wanted. We went to the boost by stoner pizza and the guy there was rude, lying, and forceful. We wanted the deal that when you switch carrier you get a free iPhone SE, and he was telling others before us they HAD TO BUY a phone case and screen protector, which in fact was a lie. But anyways after that we thought we’d never be able to get what we needed until we found this store. I believe his name was hetale and he helped us get what we needed. He was very patient and kind with us and explained everything we needed to know about what we were purchasing. And HE INFACT DIDNT MAKE US PAY FOR A SCREEN PROTECTOR AND A CASE. Lol you can tell he’s been doing his job for awhile and he’s trustful and wants to make sure his costumers get what they need!! If I ever have a problem with my phone or just want a new one, I’m coming here. The best store around. Thank you hertal for helping me and my mom. We appreciated everything!!!”
“I was having issues with my bill so I went down to this metro store, and I am glad that I did! Caitlin McGee Was EXTREMELY helpful and knowledgeable!!! She took care of all my needs and went above and beyond! I am so glad that there are still people out there like her that care about customers and their needs. She definitely gets a 10/10 for customer service! If you need anything I highly recommend going to see Caitlin at the Mason Ave store in Daytona! You will not regret it ?”
“I stopped in the store yesterday after having a bad experience at the store on Nova Road in Holly Hill. What a difference the two people that were in there I’m assuming they were husband and wife were absolutely amazing. I was having trouble with dropped calls and they were willing to do whatever they needed to do to help me. They immediately got on the phone and talked with tech-support and they had to do some resets on my phone and then asked me to make a phone call from there to see if the call dropped after 1 to 3 minutes. Everything was fine in the store but they said to go home and make some more calls and see how it works out. They did put in a trouble ticket to have a rep work on it and they said they would call me back in 24 hours. My phone seems to be working OK only time will tell,calls did not drop at all. This wonderful young lady did call me back today to see how things were working. I told her I really appreciated her help and they were such a big difference. It was day and night between the two stores that I went into. The one in Holly Hill will never see my business again this one on Mason Avenue was amazing. Thank you for all of your help you both were amazing.”
10:30AM - 6PM
868 N Nova Rd, Daytona Beach
Mobile Phones
“Needed my phone unlocked, so that I could switch to another carrier. Dropped off my phone and was told it could take some time, but I got a call just a couple hours later that it was good to go. No problems with my phone at all. Only reason I gave 4 stars is because I called days before and was given a price, then told a higher price when I came in. Still worth it...”
“We want to acknowledge Anthony at the Verizon International Speedway location. He was incredibly patient, helpful, concerned and professional when we needed customer assistance. Anthony went above and beyond to help us. We were there to cancel an account and return the phone of a deceased family friend. Unfortunately, the phone was locked which we found out would require going to an Apple store. Anthony took time to provide us with documents we'd need for that. He also gave helpful information on other important things we needed to do to deactivate the account. Thank you Anthony.”
“I would have given a one star review, but I decided to give a four star review. Only because I dropped equipment off and no one told me it's technically not a drop off location so I got an email shortly after I dropped it off saying I would be charged for the spectrum equipment, because they didn't receive it. I went back up there the next day and was helped by someone else. She gave me a receipt for my equipment to ensure I would not be charged!”
“The representatives were super informative and helpful. They were nice, friendly and understanding of my Special needs child dancing around the empty store. They made returning equipment easy and allowed me to keep the co-ax cable.”
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“Adam was extremely kind and got both my phones fixed within 20 minutes of arriving to the shop. Extremely fair prices and would definitely recommend them to anyone looking to get their devices fixed.”