-
February 2024 by Arlene Lopez
Thank you Brandon for doing my tax returns. You’re the best definitely going to you next year.
-
May 2023 by Robert Bursey
The H&R Block technology failed and my return was not filed on time. There were also communication issues with the tax prep agent. During these issues, H&R Block was not reachable via their customer service phone number.
-
March 2023 by Aaron Gordon
Great experience and superior service.
-
March 2023 by Becca Dennis
I have gone to H and R block for the last few years for my tax return. I’ve never had any issues except for this location. I decide to drop off my paper work this year because it should be a simple return. They had many issues with their system and forgot about my return until I called their office. The communication was poor. When they finally finished my return, it was wrong. I reached back out to the office and they blamed me for not uploading the documents correctly. She said that one of the documents wasn’t there earlier but that’s not true. All the documents were uploaded on the same day. I even sat in the store and uploaded exactly what they told me to, so I don’t understand what the issue is. Next year I’m going somewhere else.
-
March 2023 by Craig Mooney
They were very knowledgeable, professional, and courteous.
-
March 2023 by Sydnie McClure
Jey is amazing! She did my taxes very quickly. The establishment is super professional and friendly. Great atmosphere.
-
February 2023 by Jeanelle Donaldson
Jey haskins was my representative,an she was very professional an patience, I would be back next year ,lovely customer service
-
February 2023 by Sarah Dowell
Jey was Very friendly and professional while doing my taxes. Will definitely be going to her from now on!
-
January 2023 by Tara Jones
Been a customer for over 10 years doing my taxes online. This year I had a family emergency and was in desperate need of an advance refund loan. They offered this and to qualify, you had to use one of their experts. I lost money doing this and am in a worse position than before.
-
September 2022 by Eric Massengale
Horrible company. Went to them for years. Decided to go elsewhere and they withheld documents from me. Horrible horrible company. If you like them stay with them for life because they will not give you pertinent forms.AM
-
April 2022 by Ryan Hobby
Have been a customer here for many years! Horrible place now! I scheduled a appointment online one week to get my taxes done at there office.There was event going on and I couldn't even get through to the office. Worst part is i had zero contact from the office To tell me that my appointment had been canceled due to a event. Then we scheduled again at a later date and tried again. the appointment notified us to be there at 2pm. We showed up at 2pm. The door was locked and we could not get in. So we called the office. A women answered the phone and then told us our appointment was for 12pm that same day. I explained to the women we had notifications on our phone for the appointment that day at 2pm and would be happy to show her. The women i Spoke with on the phone was very rude. She talked down to me with no shred of human decency and couldn't even show me the respect of any empathy for their mistake.i asked for the corporate number to file a complaint. She refused to give it to me. Then said call her district manage
-
April 2022 by S K.
The worst ran location I've ever been to ever! Was told they would complete my drop off that same day but no one ever called. Dropped it off at 10:30am and called around 5:00pm since I had not heard from anyone. Had to leave a message. Got a call back around 7:15pm and was told that the person (Terry Ward) was gone for the day and they didn't know if he completed it. She said if I didn't get a notice then he probably did not complete it. She set an appointment with him for the next day to see me. Completely unprofessional. I asked if it was common to not call if they could not get to drop offs that same day and she assured me they are supposed to call. He just decided to leave and will be at another location. They should definitely flag this location and specially this partner for failed services.
-
April 2022 by Mr davis
Customer service. Refund amount and sense of humor. I had already did my return and knew the amount expected and she got me the exact same numbers plus she's cute
-
April 2022 by Ryan Claflin
My Tax pro Jey was simply awesome, she was very personable and friendly. And she went through every avenue to get me as much back as she could.
-
April 2022 by J Dixon
My tax professional Erin Dierschow. She went above and beyond.
