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December 2023 by John H.
It feels like this DSW has cut corners to the point it has really lost its magic for us. Not a fantastic selection, and the prices just don't seem to be any better than we can get online or elsewhere. And to make it worse. After spending nearly $300 with them, they then asked us: "would you like to buy a bag, or carry out? We don't offer bags anymore." Hmmm, okayyyyy.After watching my wife drop her loose pieces, we stopped in another store, where they felt so bad they gave us two bags. Now...which of these retail stores do you think will get our loyalty next time?DSW used to be a hip, customer-focused, deal-infused place to go vs. other retailers. I think they are trying to cut their way to growth--never a good strategy, and we are feeling it as customers. Pretty sure this is our last visit to this store for long time, if ever. Hope you enjoy the $.05 you saved on bags.
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November 2023 by Judy Jucker
Friendly service. Well organized and clean store. Great selection! Highly recommend.
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November 2023 by amy boyd
Easy return process. I bought shoes online and returned them in the store thank you for making it easy!
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August 2023 by Tracey Nolan
Shout out to Aztilen! Great great sales person, she helped us last minute for a party tonight and got us exactly what we needed. Thank you Aztilen!
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July 2023 by David Shropshire
I got some men's dress shoes there. ?
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June 2023 by Kathy Forch
Always have loved DSW for shoes!! They never fail! I always come out with a least three new pairs! Sad that the salesperson told me the store was going bagless soon??? Have no idea if they realized some people like me like the shoe boxes to keep our shoes nice at home! It makes it way more difficult to carry with out a bag.
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June 2023 by TiTa Adams
Great items... Fair prices
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May 2023 by S Squared
Always great shoes and decent prices.
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April 2023 by Abs and T Smith
Great discounts on top brand shoes.
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December 2022 by Richard Crutchfield
Limited selection. About half a dozen men's sandals in few off sizes.
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December 2022 by Taufiq Kailani
The cashier Annie was so nice. Thank you
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October 2022 by Lisa Furlong
Smaller store than most DSWs so the selection is not great.
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September 2022 by Claudia Ram
Worst experience I have ever had at DSW. The girl behind the counter was very rude(Azzie). If you’re that unhappy I suggest you look for a different job..one that has nothing to do with customer service. Other than that I loved the store and all the other employees were amazing.
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September 2022 by Ginger Richards
Inventory wasn't uptown par. I was prepared to spend some significant money, but left empty handed! That's a first for me.
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July 2022 by Kim C.
I was very upset to have driven an hour to find a dress shoe in my size. The store was recommended by at least three people. There were no wide width sizes at all in the store that I could see. It was very disappointing for all the reviews and recommendations and the store of their size. I have no reason to ever go back.
