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February 2024 by Chris Gulbrandsen
We would have written an honest review of our year working closely with Daytona Realty Inc, but there was a non-disparagement clause in the lease agreement we signed, so unfortunately we cannot describe our stay, sorry.
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September 2022 by Aundre Thomas
Wasted my time only to return with an insane deposit required! Not reliable has a bad attitude and will talk to you like you are dumb please don’t rent from them
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May 2022 by Heather R.
RENTER BEWARE!! Right after we moved in, we had a water heater leak. Jann had it fixed however the rest of the tenancy was awful and completely unprofessional. When we contacted Jann for other problems, she immediately tried to blame US for the problems without even coming to inspect. We made multiple fixes to this rental at our own time and expense while we lived there and our new home was being built. When we moved out I even hired a professional cleaning company to clean top to bottom even though I am super neurotic about keeping my home. Jann still sent me notice trying to charge me $550 for cleaning, missing bulbs and dirty AC filter, ALL COMPLETE LIES! I am waiting her response to my objection. I have proof. I am ready to file a grievance with the Board of Realtors against her and her Mother's license who owns the Agency, as apparently this is their typical modis operandi in how they treat decent tenants! Complete unethical behavior. **UPDATE ** After our objection that included receipts for everything we did to the house, they returned the remainder of our deposit.
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October 2021 by Hitmaker 5260
Wasted my time only to return with an insane deposit required! Not reliable has a bad attitude and will talk to you like you are d*** please don’t rent from them
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January 2021 by Heather Recker
We had a great experience with Jann moving into a rental she manages. She was communicative and professional. 2 days after moving in the water heater went out at 7 pm at night. Jann came out very next morning and had plumber replace. Definitely would recommend Jann and this business!
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January 2021 by Kathi Witmer
Very informative
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November 2020 by Dean Wright
Read the other reviews...they don't lie! Jann will make promises that are never delivered upon. Kiss you deposit goodbye. Left our place super clean and was still charged $560 for cleaning. $270 for yard clean up...a yard that only got better with my care. Not to mention the other nickel and diming of our $2250 deposit down to get just $750 returned. Get this... even charged us $150 to just process our deposit return. She will use your deposit to finance repairs that should be at her expense. Stay away... please listen!
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November 2020 by Kaden Bowker
The most unprofessional person I have ever been in contact with. Read the other one star reviews and you will understand why. DO NOT RENT FROM JANN.
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September 2020 by Shauna
Great people to rent from
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September 2019 by Donna Wollman
Amazing property manager, professional, honest. Handles the details and makes certain everything is done correctly. So grateful to have her handling my properties.
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September 2019 by Michelle Bay
Most horrible experience I have ever had with a rental in my life (the several other reviews similar to this are NOT a coincidence, they are people who’s lives she made a lasting, negative impact on due to her actions. Based on my own experience, her unethical business practices have nothing to do with people not following guidelines. Unlike her family, I take legal contracts very seriously. I wish it wasn’t realty but it very much was for myself, my husband and our 1 year old). Jann will make your life miserable. She refused to let us do a walk though to annotate any existing damage to the property and there were several...hence beware of your deposit. It doesn’t matter if you are clean, pay your rent early every month or are the perfect tenant. She is only interested in what is best for herself. Too many incidences to list. Also, good luck with getting anything fixed. We asked several times to have things fixed, a plumbing issue that was causing leaking for example, and she never addressed the issue. For a landloard/property owner, I would also find how she “manages” properties unacceptable. I am now a howeowner but never had a negative experience with any other landlord prior to or after Jann in my life. Very unethical.
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September 2019 by Diane Kirvan
As a 24-year real estate professional, I have referred landlords and tenants to Jann Rotstein for over 15 years. She is a true property management professional. Crosses T's and dots I's. She protects her landlord's properties and will be more than fair to tenants when they follow the rules and do the right thing. It is unfortunate that she has some derogatory Google reviews as these are not deserved. Unfortunately, people generally will write reviews when they have had a perceived BAD experience and those who have POSITIVE experiences rarely take the time to write a POSITIVE. There are three sides to every story. Believe me, I would never refer friends and customers to Jann if these negative reviews she has received were true. There is a high probability that these are people who did not follow the guidelines. 99 percent of her customers have been more than happy with her services and many of her tenants and landlords and referring Realtors and those who refer her, in general, have become her friends and allies. As many customers as Jann has served in her years of property management having so few negative reviews is a testament to her excellent property management skills.
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September 2019 by Michelle Scarsella
One of the most knowledgeable realtors/property managers out there!
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September 2018 by Kendra Semenick
Jann is an amazing. She's been a property manager as well as a realtor for us and both experiences have been fantastic.
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September 2017 by Bailey Flanagan
I was reffered to a woman named Janz, we spoke for awhile about a few houses, she asked me to go drive by and check them out and let her know if i liked any.
So the next morning my family and I got up, early and looked at the places, i liked 2 of them that were on the same street. So i texted her to let her know as she asked. It was 8am.
Never responded so as we were looking for other plaves we decided to go back and see them and tried to call her. She was rude on the phone and said she would call us back. So we drove around to look at the other one again and on our way back we saw the lady parked at the first house we were looking at. So we assumed she was going to show it to us. We got out, got the kids out and she turned her back to talking to another lady and we waited. Finally she turned around, and yet AGAIN was rude and annoyed, and said she would call us later to maybe set up an apt. I told her don't bother. Maybe you should hire more personable realitors. She's lucky my children were with me or she would gotten an ear fill for the way she spoke to us. We will never rent from any daytona reality homes. EVER.
