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“Helpful staff. Shopping for fabric that holds up well through wash and dry cycles. Their cotton shirts came out of dryer wrinkled and completely smoothed out. Nice surprise! Also cut hem on jeans and came out of wash dry cycle beautifully with shredded edge. The style mix is feminine in the womens section but also a section of the store for gender neutral. Simply out shopping for clothing that doesn't end up pilled up in the trash after a half dozen washes. The Marshall's, Kohls, TJ Max, etc seem to be treating women that disposable clothing is a norm.”
“Was in this old navy the other day with my daughter and was struggling a bit to shop with her. Then this amazing associate named sophie asked my daughter if she could use some help. Sophie took the time and made my daughter feel like a queen and My daughter has still not stoped talking about her she was the best she made old navy feel like a little small town shop. Give her a raise and promotion ASAP.”
“I stopped in to do a return on an item I had purchased at the store a few weeks ago.
Being néw to the area, I found JCPenney all by accident. However, I had seen an ad
on line and thought, just maybe they will have the item in the store after finding a sales associate. She led me directly to the jumpsuit I was looking for. Yes, I purchased it, but found that it didn't fit perfectly. I decided that I should purchase a larger size.
I went in the other day to return and found two associates working at a counter, one called me to the register and I explained I opened an account that day, and still haven't received my new card.... she very politely explained that was no problem with my receipt she could do the return. The conversation turned to the music playing, store closings .. I expressed how surprised I was to find a JCPENNEY open. Most of the JCPENNEY's in Massachusetts/Maine have closed, limiting the shopping experience for many.
I have worked in retail for many years. I understand the metrics of keeping a store open and just how much damage COVID did to our economy. No one thought the recovery would be this overwhelming. I hope the management team from Penney's will be wise in their decision-making.”
“Staff go out of their way to find clothes if a size you're looking for isn't in stock. The store is always clean and nicely organized and the location of the store in the outlets is convenient.”
“Very good experience. I asked for help picking an outfit that I selected online but couldn't find in the store. The team member walked me through the process of finding how to see if it's available in store or online as well as helping me locate my new member discount. They weren't impatient at my confusions and had compassion for me as simple things get me anxiety. Amazing, and super clean.”
“This is the BEST J.Crew Factory Store on the entire east coast of the USA! I have been to tons of JCrew stores because this us my favorite store and none compare to the employees, the location, the cleanliness of the store, and the clothes that are in stock!”
“Awesome experience, ended up buying much more than expected as the service was great. Kenzie, Allie, Matt, and Anika were helpful in a non-sales kind of way which is very refreshing in a retail setting. I gave a brief description of my wife, Allie and Kenzie helped me pick out an outfit for her. I will definitely return!”
“I’m not kidding you. This was one of THE BEST shopping expierences I have ever had. Angela (Angie) sat there excited for me while I tried on one sweater with 20 different outfits to convince myself I wanted it. She was so happy for me when I finally decided to get a bear sweater I had been wanting for 8 years!!!!! I don’t know how you get an adrenaline high from shopping but I have it”
“The lady at the register was nice and courteous. Seems to me that she enjoys her joy. Superb customer service skills. She asked if I found everything I was looking for. When I said no. She went ahead and helped me find it. So, I wouldn't have to leave the store without what I needed. Always with a smile on her face. The store was clean and organized. Items are a little pricey but great quality. Will recommend it. And will go back.”
“I’ve visited here a few times and every time has been a great experience. They have some of the best wigs, I have never left this place empty handed. I gave 4 stars because I would like to be greeted with a smile at checkout, other than that I will continue to support this business. Good job ?”
“I have shopped here many times for my granddaughter and have gotten so many wonderful things. They have a lot of $1 items that are in great shape. I also bought her a $12 pair of sandals that she absolutely loves and has gotten a lot of use out of them. It really is a blessing and I’m so glad someone told me about this place!!!!”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Great selection, brand, and the most friendly staff. Went 2 days back to back for the storewide 20% off sale. Styles and sizes a plenty. Manager (Sharon?) took great care of us and remembered us from the first visit.”