“The team members are exceptional. They are always happy to help with a smile. They make you feel welcome and that they care. Prices are affordable. They have many sales. The store is usually clean and well organized.”
“This was the first time I have been into a GAP in a very long time. It used to be my go to store in the 90ies but things change...Today I was pleasantly surprised with both the quality of the items I found and the prices. I had picked out 6 things to try on that were gaps in my wardrobe. I was shocked that I actually loved how they all looked on as well as the materials they were made of! That never happens. I will definitely be back to this store.”
“Awesome experience, ended up buying much more than expected as the service was great. Kenzie, Allie, Matt, and Anika were helpful in a non-sales kind of way which is very refreshing in a retail setting. I gave a brief description of my wife, Allie and Kenzie helped me pick out an outfit for her. I will definitely return!”
“Helpful staff. Shopping for fabric that holds up well through wash and dry cycles. Their cotton shirts came out of dryer wrinkled and completely smoothed out. Nice surprise! Also cut hem on jeans and came out of wash dry cycle beautifully with shredded edge. The style mix is feminine in the womens section but also a section of the store for gender neutral. Simply out shopping for clothing that doesn't end up pilled up in the trash after a half dozen washes. The Marshall's, Kohls, TJ Max, etc seem to be treating women that disposable clothing is a norm.”
“Great place to shop absolutely love the jewelry department they always have amazing deals Miss Mary is absolutely amazing to work with she is always willing to help and go out of her way she is very professional she absolutely went above him beyond to help find the ring of my dreams.”
“Very good experience. I asked for help picking an outfit that I selected online but couldn't find in the store. The team member walked me through the process of finding how to see if it's available in store or online as well as helping me locate my new member discount. They weren't impatient at my confusions and had compassion for me as simple things get me anxiety. Amazing, and super clean.”
“This is the BEST J.Crew Factory Store on the entire east coast of the USA! I have been to tons of JCrew stores because this us my favorite store and none compare to the employees, the location, the cleanliness of the store, and the clothes that are in stock!”
“I highly recommend this store to anybody due to the experience that I had one of the best employees I’ve ever interacted with at any store, Saniyah. She went above and beyond to make sure I found everything I was looking for an even recommended a great cologne that my wife loves.”
“The lady at the register was nice and courteous. Seems to me that she enjoys her joy. Superb customer service skills. She asked if I found everything I was looking for. When I said no. She went ahead and helped me find it. So, I wouldn't have to leave the store without what I needed. Always with a smile on her face. The store was clean and organized. Items are a little pricey but great quality. Will recommend it. And will go back.”
“I’ve visited here a few times and every time has been a great experience. They have some of the best wigs, I have never left this place empty handed. I gave 4 stars because I would like to be greeted with a smile at checkout, other than that I will continue to support this business. Good job ?”
“This location has so much stuff! They’re got great quality second hand clothing I can always count on for my three young boys. Recently had an inquiry about a purchase and JC was an absolute gem to interact with! She took my call and was even willing to walk the floor to see if they had what I needed before making the hour round trip drive! This is why I love this place!!”
“Great selection, brand, and the most friendly staff. Went 2 days back to back for the storewide 20% off sale. Styles and sizes a plenty. Manager (Sharon?) took great care of us and remembered us from the first visit.”