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December 2023 by Rebecca Kirchein
Very nice staff. The panel truck was very easy to drive. Was a lot cheaper than other places I checked out.
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November 2023 by Marie M.
There hasn't been a time that I've gone to this big box hardware store that I've been disappointed.As someone who is clueless about hardware, I usually get a handyman to help me, but I didn't want to wait till he was free for something I needed right away and could "probably" do myself. I rushed over with lightbulb in hand because the light went out in my bathroom. Given that the bulb is a bit different--with two small prongs which I later learned is called a bipin or bi-pin, I knew I'd need some expert help. After strolling down the aisles, I realized they didn't have the bulb I needed! So I went on the hunt.... After much deliberation with the guys, we agreed on the best possible solution which was to get an adapter so I could just screw in a standard light bulb. The best part was that it was all very affordable and I have two choices going forward. Despite this location not having a whole lot of crew members, when you find one (or two), you can bet your bottom dollar they will jump in and make it worth your trip there!As I was leaving the store, I noticed there's a question on the bottom of my receipt: "Did we nail it?" Yes; Carlos and Paul nailed it!
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November 2023 by Francesco V.
horrible costumer's service at Home Depot Weston, these guys treat you like they hate you!
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July 2023 by Rich B.
Ordered a 1300 dollar oven, they cancel delivery one day before it was due. Nobody knew where the oven was. This place is completely disorganized. Employees have no clue on any of their merchandise if you're a construction person maybe it's good, but I wouldn't buy here again.
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May 2023 by Richard W.
Ordered a grill assembled and delivered. Only part of my order that went well was the Sprite I bought at self serve while them fixing problems. Now in Home Depot for 5th time in 3 days with the same grill order. Ordered, left, phone call from wrong store telling me couldn't be built on that day (not supposed to have anything to do with that store), return to Home Depot, fixed problem, left, text changing delivery date and time, return to Home Depot, fixed, parts show up at house, can't assemble with parts at house, return to Home Depot hand manager parts, delivery happens, incomplete build missing parts handed to manager. At Home Depot again trying to resolve. They don't care about your time, their mistakes or doing "anything for you". If you're buying anything other than a screwdriver, go somewhere else
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March 2023 by Ilene F.
I am torn. We have been to this location several times to purchase various appliances. Finding someone to help you is VERY difficult but when you finally sue they are typically wonderful. This trip we went to purchase a microwave. There was NO ONE in the appliance area and I had to hunt down someone to locate someone. They paged someone. No one came. I was done. I went to customer service and asked for help. The person in customer service helped us order. Mission accomplished, but it shouldn't have been that difficult. This location is 5 minutes from my house but I hate going here.
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December 2022 by Carlos A.
Customer services is horrible, long line at the customer services desk, only two people working at the desk and 10 customers waiting on line, all they were saying to us " we're short of people". 30 minutes on line and no extra help.
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August 2022 by Andrea U.
Thought this would be better than the one near me. Found a/c filters & ordered the rest on Amazon. No one to help me, no one knew where anything was. There was a helpful man to help us self check out, no Apple Pay.
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February 2022 by Oscar D.
Installation service is terrible. They delivered my appliances and were not able to install my dishwasher for weeks. They kept bringing the wrong parts they came out 3 times without what they needed. When they installed the dishwasher they placed the power cord too close to a metal piece on the dishwasher castigating it to eventually burn thorough. When it stopped working less than a year later they would not replace the party
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January 2022 by Michelle S.
I have been waiting for a dishwasher to be installed for three months. Poor customer service. Do not buy from them. They will not return the items either without a restocking fee. It's not my fault they did not install. I paid for it installation and they will not refund me. Do not use Home Depot. No issues with Lowes
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December 2021 by Manning H.
The store is Manage very well. They are well train staff taking care of most of the customers needs. Peter Martin is a fantastic manager. I once had my bag of materials stolen out of my cart when I left it next to my car. He was nice enough to check the cameras and replace everything for free. I will continue to shop at the store and give my business.
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September 2021 by Joseph S.
I ordered a Pallet with of stack stone at Home Depot. I arrived at the store to load up my purchase. It was around 25 or so individual boxes. The Home Depot employee brought the product out on a large pallet and advised me to start loading my vehicle. After loading a few boxes I reached down to pick up the next box and cut my finger nail. There was a sha rp nail or screw protruding up from the pallet which sliced right through my finger nail. The employee was nonchalant about it and I had to complain to get a manager. They submitted an insurance claim and pretty much pushed off the liability to the pallet company and nothing was done. Very poor customer service and dangerous place to shop.
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September 2021 by Martin Kelleher
Great experience. Very professional
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August 2021 by Gabriella G.
My go-to home improvement store. I like it better than Lowe's that is also nearby. Sometimes it can be pricey- but sometimes it can have some awesome buys! You have to check your prices and do your homework. I like This store because it always seems to have a wide assortment of what I need. Few times have I come out empty handed... but with covid-scarcities, who know how today will go! :) Time to shop!
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August 2021 by Tim C.
Was a Great Store, but once they partnered with Art Plumbing, I have lost all respect for this store and the others. I will no longer shop at Home Depot until that partnership has ended!
