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September 2024 by Oleg Serovitskii
Never go to this dealership!
I decided to buy a RAM 3500, I contacted this dealership and they offered me good terms over the phone. When I flew from Chicago to Miami to pick up my car, it turned out that the terms had changed and I was required to take insurance from their insurance company, which I didn't need. I was told I could only buy the car with it, then I could cancel it. I notified their insurance company that I wanted to cancel the insurance, but they started requiring DMV certified mileage on the car. It's not in the contract, but they decided they needed it that way. When I bought the car I was given temporary plates, after a month of not getting permanent plates I contacted the dealership, they said they were having problems and gave me new temporary plates for another month, it's been 2 months since I bought the car but I still haven't gotten permanent plates. I contacted the dealership again and it's been 2 days and they can't send me the plates because they have some problems. I can't use my car! This is a horrible dealership! I will never contact here again, and furthermore, I will never buy a RAM again. I hope my review helps you not to contact here.
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September 2024 by Milton Loaiza
Camilo, Gabriel and Carlos are super friendly and patient.. recommended
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August 2024 by Ozzie13 Stephanie24
Thank you Gabriel and carlos torres for helping me out,taking the time,and explaining everything to me very good people.highly recommend them
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August 2024 by Eloy Fernandez
Carlos Torres and Gabriel Acosta were extremely helpful, they helped me find the best deal. No delays, everything very smooth without hassles.
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August 2024 by D Hood
The new service team is amazing. As a long time customer I can appreciate the changes that have resulted in a better experience. If you experience the hiccups from the previous staff you will appreciate the changes.
Special thanks to the service team Othniel and Peter for the exceptional service.
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August 2024 by Arturo Del Rio Trevino
I had a great experience coming into this dealership. Justin and Tomas were very friendly and professional, didn’t make me wait eternally like everyone else in my past experiences. I’d definitely recommend reaching out to these guys and will come here again for the next car.
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August 2024 by Brian Meanley
Great experience. Tomas was straightforward, direct and no games/haggling and got me a great price. Highly recommend
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August 2024 by Michael Rodriguez
They're always very helpful here. Great work
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August 2024 by Alejandro Vera
Jeancarlos Kent finance director was Really rude on the phone and promised me that they were going to take care of everything at the dealership without no money being paid and now I’ve been lied to and I’m very unhappy. I definitely don’t recommend people to go to university doors to buy any cars at all or get any service done. No repairs done to my truck and my back window is still leaking water into the truck and Passenger mirror is still messed up. It will not open or close. Jean Carlos Kent is the worst and he has the worst customer service and he has false promises
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August 2024 by William Rouse
Great service! Helpful team members
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August 2024 by David B
Great experience overall. Gabriel & the team were a huge help & willing to work with me. Highly recommend
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August 2024 by Kxng War
Tomas Urena was a great salesman, extremely helpful he’s top tier,.
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August 2024 by Alex Kalashnikov
Tomas was a Great Salesman!! I got a new 2025 ram 1500 limited, he showed me different models and took his time explaining the features! Great service from the staff here! Thank you Tomas!! I will send family and friends to see Tomas!
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August 2024 by Anne
Tomas was knowledgeable, polite and transparent. The dealership has a vast inventory and we were treated with respect after a long drive for a specific vehicle.
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August 2024 by Edwardo Rivera
Super helpful for looking on a vehicle and Tomas was very respectful and helpful on the vehicle I wanted.
