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January 2024 by Getemani International Cuisine
So frustrating!!9:33 amLine start at the cashiers ends at the back end of line one??Any sense or urgency. Of course they are not the owner of this business.Management always at the office, plenty workers at the front doing nothing. Costumers are suffering this.2 cashier open. Delivery company blocked all way, running cars from regular customers lines with 5 to 10 cars.Coming here is a whole nightmare. The only problem is: there is not a other place we can go,, for now!!!Listen this:An Hispanic finger driver told me he need to finish to deliver ALL THE PALLETS BEFORE he can help me????Really!!!!!This is the mentality they had.But sorry this is a mirror of the managers. They don’t coach them. To help customers first.Today I left with out something I need to ran my cafes.Only few managers are polite.One little one, one Afro American, meat manager always help me.Al other included gm super rude and unhelpful. Like you see is the head is rude and unattractive why other need to do deference???Other day big guys for the company was here. You need to see how many cashiers was open!!! Need to see them in the floor helping!!!
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January 2024 by Emy Baday
The customer service is the worst, most of their employees are rude and do not greet you, they look at you as if you are going to order with the large amount that one spends weekly, the truth is I go out of necessity, I have been a customer of theirs for 20 years and the truth is they stay short with good attention! ?
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November 2023 by David Anger
Love the place they just need to open more registers. Line was all the way to the other side of the building and had multiple people just standing around
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September 2023 by Draco Igneel
Employees here are incredibly rude and unhelpfulEspecially a gentleman named Stan who talks and acts completely ignorant and unprofessional when interacting with customersDidn't realize this was the hood
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August 2023 by Evan C.
For the price you would pay is so much more affordable then you would pay at a supermarket, but the only people who can shop there are people who have a restaurant I can shop there and have a business license that shows proof of the restaurant
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June 2023 by Joshua Z.
RUN FROM THIS PLACE! Employee cursed us out when we got there 3 minutes before closing to grab a single item, they had no respect for themselves by yelling at us to leave the store with absolutely no politely asking to leave, this is disgraceful, calling returning items here a hassle would be too kind, and the products are all in the wrong spot and it looks like trash everywhere, and the product is generic cheaply made and well overpriced, steer clear
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May 2023 by JRR TRANSPORT LLC JRRTRANSPORTLLC
One of the best to do delivery. Big space to maneuver and park you semi truck to the door friendly staff and fast.
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April 2023 by Lee
The receiving department manager / forklift driver (a very short young man ) he is very disrespectful. He speaks to the truck driver has if they are a nobody , its Restaurant depot responsible to education this young man that truck Driver and farmer are the back bone of this country and he needs to treat them with respect . During the pandemic it was the truck driver who was going back and forth to bring food to our dinner table and other household goods while most of us were home . We need to have respect for them and show our appreciation to them .
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March 2023 by Eric B.
This Restaurant Depot is okay but the employees could definitely use some customer service training. If you need help locating an item, you'll despise this location but if you can find what you're looking for on your own, then you'll just have to deal with slow check out lines.
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March 2023 by berkay Üçöz
huge thanks to “Justin” specificly!!! This guy helped me a lot. He literally is a monster! Hope the managers, supervisors see his effort and hard work. I was having timing problems and he showed up!! Give him a good raise!
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March 2023 by rashel karim
Most items are expired or about to expire!!! Check the date before buying!!!Just bought this today and expiring tomorrow...
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January 2023 by Brittany Baldwin
I regret to report that this location has quite a bit of expired food on the shelves for sale, so restaurant owners please beware.I came into this location today 1/14/23 and purchased two packs of beef bacon. Got back home (100 miles round trip) and realized that both packs expired on 1/12/23 (photos attached).I also had to put a bottle of Ken's ranch back quickly before checking out because I noticed it was expired as well. Went back to get another and saw that all of the bottle on the shelves (including the ones in the cases) were expired as of Dec 21, 2022.When I called to obtain resolution, I spoke with the manager, Mauro (assistant branch manager), and he was very rude, unprofessional, and unhelpful and insisted that I needed to make another 100 mile round trip just to get the money refunded to my card.This is a shame because Restaurant Depot sells food to the people who sell food to the public (i.e. restaurant owners).Buyers beware of this location. I'm reporting to my bank, the BBB, and the department of health.Responding to management: I did email my concerns to the email address you provided on this and all other negative reviews. However, the email bounced back as it seems that email address is no longer in service.
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December 2022 by Krire Shin
They say open until 6 but if you go in after 5 all the aisles have pallets blocking them and employees will yell at you they are mopping the aisles people are still actively shopping in. Might just start ordering everything I cant get at Sams on Amazon. Tired of the abuse here
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December 2022 by Elijah Charlton
The lines was terrible but eventually it moved fast..Almost made me leave the store
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November 2022 by Shannon Morsillo
Well besides the police presence due to people physically altercating and customers verbally assaulting cashiers and the fact that they were low staffed under stocked and had an accident occur due to a pallet coming off a shelf and dropping 20 ft everything else was all right I would recommend driving all the way to Boca if you really need to go to restaurant Depot.
