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September 2024 by Pavel
Showed a Sunday to get chlorine, and they close at 3:00 pm same time I was there and the doors were already barricaded. Headed to a closer location and they were open longer and they charged $18:00 for the two knobs while this location charges $23:00. Advice: Check your closing time and prices. Good luck.
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August 2024 by ernie jillson
The staff is always helpful and happy to get you what you need
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April 2024 by Jessica K
Their hours are bogus they close an hour earlier!!!
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February 2024 by Susan Gavin
We had several problems with a Hayward pool crawler, still under warranty. Regardless, this place made us pay for parts that “weren’t under the warranty “. The crawler never worked correctly, got stuck in a corner and stayed there. Finally went in to complain and ask for a refund on the product after so many trips to this store and mis information was told to call Hayward. I admit the several trips to pinch a penny with this product upset me but GONZALIS, the owner made it personal when I asked him his name and he asked me if I knew how to read!!Apparently his name was on his shirt. Instead of de-escalating the situation he turned it personal. He also handed the crawler back to me without putting all the parts back together.I would go miles out of my way to avoid this store and GONZALIS. He is rude and in it for the money, Good reviews are wonderful until you have a problem, then let me know how helpful this idiot is. We go to a real pool store, not this franchise dollar store knock off.
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November 2023 by Filefish
Fast & friendly service
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November 2023 by Magno Fontoura
Good place To take care of your pool
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November 2023 by Michael Jacobs MA MAI SRA
Friendly, knowledgeable, and attentive. Great free water testing and expert advice about anything out of balance. This store is much friendlier and helpful than the Weston store. Prices are competitive on supplies we use all the time, like salt, chlorine, and acid, as well as larger equipment, but specialty chemicals and impulse buys are more expensive than Amazon. Still max stars, tho!
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September 2023 by Adriana Gelista
Avoid this store! I took my chlorine jugs to refill (which I most likely originally gotten from this store) and it was leaking and they refilled the same broken jug (!) arguing that the jug had a sticker from ANOTHER PINCH A PENNY, which I had never been at.Worst customer service!Oh! And the Hayward filters are 60 dlls more expensive than online!!
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June 2023 by Angie B
Ryan is great! He's always available to give advice and help me. Keep my pool in perfect working condition
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May 2023 by Kathleen K.
Got fast and great service. They have a wider array of items for pools. More so than other stores. Staff was helpful, responsive and friendly.
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May 2023 by Heather Mueller
They have exactly what you need to take care and to maintain your pool. The owner is so nice and helpful. We’ve never had a bad experience here.
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March 2023 by Daniel Paternoster
I've been a customer to this location for about 13 years now and the service is always excellent. The owner Gonzalo and the manager Joe are always onsite for questions and answer.Pinch a penny they do free water tests and if you have any issues with your home pool they are more than happy to help you.
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March 2023 by Paul LeBlanc
Excellent staff and management! Rarely do I find a corporate buisness run with knowledge and customer service of a family run business, but this location/branch is an exception. I would highly recommend becoming a regular customer here! Gonzalo and the rest of the team are excellent at what they do!
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February 2023 by TheMathspa
Quick no frills service. Tons of pool supplies. Pricey but you can get advice for free. Don’t expect a smile but then what store has employees that smile these days???
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November 2022 by Heather Bonkosky
very helpful. employees are nice
