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June 2024 by Laki Prousalis
Penni, 95lb female Rottweiler loves getting the spa treatment here. All she needs is nice warm bath and a nap.
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May 2024 by Raymane Noble
Excellent customer service
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May 2024 by Karen Bryant
Very well laid out and very clean
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May 2024 by Dailen Vera
Friendly and knowledgeable staff! I couldn’t figure out which ear cleaning solution to get for my dog and they were very helpful.
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April 2024 by Roger
The employees are great and my Golden Retrieve love getting his baths here!
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April 2024 by Alina Garcia
Took my dog to give him a bath and the drain was full of dog hair, but was not visible. The tub backed up with water and I bathed my dog with water to his knees. I couldn't go to the desk for help and leave my 50 pounds dog in the tub, so when I finished, I had to dry him on the floor and bending to dry him hurt my back. They need to have an employee working by the bathing area or making sure the tubs are free of dogs hairs and not clogged.
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April 2024 by Danielle Keener
They have everything even a groomer and place to bath your dog. The staff is helpful too. I think the tanks for the ferrets etc should be bigger and have more enrichment toys in them....and the rabbits shouldn't be alone.... that's my only advice for these types of pet stores
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April 2024 by Ayanna Morris
So today I was at pet supermarket at 6pm to buy some worms for my bearded dragon, I’ve been going to this location for years and this was the first time I feel like I had a racist encounter with one of the workers. There was one male working at the register with a customer and on the phone with a client, so I was waiting in line since there was only one register open then one of the workers who is a white female and a face full of acne walks up next to me doesn’t even acknowledge the fact that I’m there and asks the white lady way on the other side by the other registers if she needs help in which the lady responded no someone is helping me. She says okay walks between me to get in the middle of the registers again seeing I have stuff in my hands to get checked out and picks up her jug of water and drinks it and goes to the side doing basically nothing then when another white lady walks behind me to wait in line, she tells the white lady behind me that she can help her. Once again completely ignoring the fact that I’m standing right there in line waiting to be checked out. I think it's important for Pet Supermarket to know about this experience so they can make sure everyone feels welcome and treated with respect when they come to the store regardless what race or color you are. The only reason I am giving two stars is because I’ve been going here for years and never had such an experience and the gentlemen who helped me was very kind.
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April 2024 by Alejandra Posada
Bad customer service this guy who works there doesn’t even know how to do price match. I was trying to do a price match on one of the dog treat the first try was $15 and he said he can’t even I have been using it for almost a year then I went on Amazon found for $14 and he denied so he said he could do the first option. He wasted my time for that. I hope they fix this issue.
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March 2024 by Lorraine Montalvo
Very expensive
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March 2024 by Valentyna Gerez
the sad part is this kids closes the store at 7 50, horribleeee... not enough staff in the registers, and some of them clue less about fish products, they gave a product to clear the water that killed my 4 l
oaches
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February 2024 by Yimar Jimenez
Do not buy pets in this place, my son wanted a Guinea Pig, and we went there, we found a baby Guinea Pig and he fell in love with the pet, but we did not realize that his health was not good, when we got home that day, we noticed that He had something in one of his eyes and when we returned to the establishment and asked the staff, they only told us that they could change the guinea pig, that they would give us another one, my son of course did not agree, it is not an object, I think not It is okay for them to sell sick pets without a guarantee or certification from a veterinarian.
I returned once again to be recommended some medication and sent to visit one of their known veterinarians.
It was not pleasant, fortunately our guinea pig has now recovered and is feeling better thanks to the fact that we sought help. But his treatment was very expensive.
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January 2024 by Ales
I like this pet supermarket its clean and they always have the items I need which is the paper pet bedding and Timothy hay at a good price point too.
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January 2024 by Sebastian Velasquez
great customer service and in store assistance
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January 2024 by Newman Posey
Very friendly staff
