January 1970 by eyejammy
Buyer Beware!! No matter how much research you do into the quality of a company's work, it still gives you no insight into the integrity of the people that run the business. As a result I got burned. I got my car roof wrapped by Car Wrap Solutions on my week-old 2013 model vehicle. 6 months later, rain water started leaking into the back seat of the vehicle due to the company's negligence. They did not securely apply the antenna back to the roof of my car. As a result water leaked into the car through a very slight gap between the antenna and the roof during a severe rain storm. Since Car Wrap Solutions could not get the job done right the first time, I had the Car manufacturer reapply the antenna with the appropriate adhesive & do all the clean up related to drying out the headliner and preventing water stains & preventing electrical damage. When I approached Car Wrap Solutions to take accountability for their error, the owner (Robert) flat out refused to reimburse me for my expenses. I went to them armed with detailed paper work from my car dealership outlining the cause, repairs, and cost. I also provided multiple pictures of the damage caused. Even after presenting him with my costs which was deeply discounted by my dealership (they only charged one hour of labor instead of the 5 hours of work involved), Robert still refused to reimburse me for the $250 repair caused by their negligence. Thats right, he would not even reimburse me for an amount that was actually less than the faulty wrap I paid them for initially. He actually had the audacity to offer me a free wrap on my next car. Why on earth would I bring another car to a business that will do a job, and take no accountability for the mistakes they make?!!!!? When I did my research on this company before giving them my business I could see they appeared to be a reputable company. But guess what,... THEY DO NOT STAND BEHIND THEIR WORK. So please be advised, do not give this company your hard-earned money unless you are ok with eating the costs of any damages that arise as a result of their inefficiency and negligence.
