-
July 2024 by Dadi
Avoid at all cost. Today I spent 5 hours and counting, to change two tires. Why?
No one is “managing the work output of the shop. I suspect, it was someone’s job. But trust me, they were not doing it.
I get the sense the techs are not being lead and their work not being managed and as a result, they work at will. I could be wrong, you’re never sure about these things, but that is what is looks like.
For example, instead of someone prioritizing the tasks for each techs. I observed them on multiple occasion stopping to address adhoc request from other folks, that just showed up. i.e. a guy wanted his tire checked, another a lady had a flat, and my favorite filling up someone’s tires when there’s two free fill stations available.
Now don’t get me wrong, I think it’s great the techs are helping folks. But, I saw first hand, how that lack of priority, comes at the cost of those who have appointments, with an expectation of a 1.5 hour wait that turned into 5 hours.
By my observation this is simple a lack of managing. No one is keeping an eye on the big picture and caring enough to realize the status quo is unacceptable and doing something about.
Manage tech task flow, set priorities and stick to them. Reduce your appointment rates. Extend your shop hours. Hire more people, a few suggestions…
Do something…
Cheers
-
July 2024 by Ben M
Good pricing
-
July 2024 by Benjamin Burns
Overall very happy with my experience at Costco Tire - Davie. Great service at an affordable price. Thank you Francois and Milady (sorry if I jumble your names)!
Some things that will help you when you go get tires with Costco:
-I recommend calling to get the process started and seeing if they have your car’s tires in stock.
-You can order in-store or online. They did not have tires in stock for my BMW. Took about a week for them to come in.
-You will get an email to book an appointment based on store availability. All done online.
-When you bring your car in MAKE SURE YOU HAVE A WHEEL LOCK with you if applicable for your car. Otherwise they will not be able to change tires and will turn you away
-The day of they recommend parking in designated spots that are facing the mechanic garage, or somewhere close by on the edge of the parking lot.
-They said about 1 hr 30 minutes but my experience was closer to 3 hours.
-
June 2024 by Me Me
FOLKS DO NOT BUY TIRES AT THIS PLACE , LAZY EMPLOYEES,BAD MANAGERS ,YOU WILL NEED A MONTH TO CHANGE YOUR TIRES??????
-
June 2024 by Carla Harding
Supposed to be 3rd person scheduled for Morning Appointment told takes an hour and a half to plug a tire Really what is up with this place
-
April 2024 by Bruce H.
The Costco Hearing Aid Center in Davie is excellent. The hearing evaluation was thorough and very detailed. The hearing evaluator was polite and professional. Based on the test results a specific in-ear model was recommended and ordered. When the hearing aids arrived, the follow up fitting and instructions on wearing and their use also went well. I am pleased with the result.
-
April 2024 by Douglas Mooney
Big disappointment at this center, 3:15 appointment and 4pm still waiting while the shop brings vehicles that arrived after my arrival at 2:15. Manager explains that he technically has one hour and thirty minutes to get my vehicle in the shop regardless. Super poor service and zero management oversight in this shop. Month ago the cashier was crying because customers were yelling. DO NOT COME TO THIS LOCATION…..YOUR WILL BE DISAPPOINTED.
-
March 2024 by Monique Y.
Came here for a quick dinner. The bathrooms were beyond disgusting. The smell of urine was super strong and the floors were wet and sticky. I've seen cleaner bathrooms in a nightclub. Ordered a hotdog and sundae. Ordering was super quick from the kiosk. The service was okay. The cashier was not friendly and had a bit of an attitude. There was no warm and friendly greeting or a greeting at all. Hotdog was good! Sundae was amazing. Food was served fresh and fast!! Prices are amazing and super reasonable!
-
February 2024 by KayAnna A.
I love this Costco location as they always have great prices and new products! Don't get too attached to favorite products though because they do run out of stock quickly. Sometimes we are lucky and it gets brought back/replenished. Only downside with this location is the parking lot. Seems smaller than others and is always crazy busy. Otherwise you can't beat Costco prices!
-
February 2024 by Idsia R.
I just recently came back and opened my membership after having another club for a few years, I love going to Costco Wholesale except the parking is always very crowded, and I enjoy looking at items in every aisle. They have great gas prices. Their selection of homes, groceries, and pharmacies is always great, and you can't miss the hot dogs, Pizza, and other yummy items they have at their snack bar. The fun part is going into the refrigerated produce section because of the cold climate. They always have specials on beef and organic food. It's hard not to go overboard when shopping here.
-
February 2024 by Paige Harmony S.
I have been using Costco for medications / refills on prescriptions. I am so pleased with this pharmacy- Danielle the tech and Danny the Pharmacist in the Davie Store are extremely efficient and helpful. Both go out of their way to help and always provide me with important information and directions of use on my medications.
-
January 2024 by Jason Z.
Costco with a convenient location next to the highway for the Fort Lauderdale area. They have the 3 pump setup on their gas station as well which is a plus to speed up the wait times.
-
January 2024 by Clara A.
I come here often on and off. This Costco has the worst traffic but great selection. Be prepared to be stressed with parking when you get here
-
January 2024 by Samantha F.
I would like to congratulate the friendly and quick service provided by the employee Liz. She is incredible, very attentive and very friendly!!!!!!!
-
January 2024 by Vanessa B.
Specific to Tire Shop: Made an appointment for 4pm, mechanic did not look at till 6pm. No communication with customers. Very disappointing.
