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April 2024 by Oreste Proietti Sperati
Good bank and excellent service
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March 2024 by hector contreras
The attention is terrible, they do not seek solutions to the customer's problems.
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January 2024 by M L
4 cashier windows , 1 cashier working . Always the case !
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December 2023 by haresh jariwala
Extremely poor customer service 6 cashier window but 1 person work at time and 8 customer waiting in line . Manager can see but not responding to customers any apologies for waiting in line . This bank only making money on penny pinching business . Cut all customers service.
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May 2023 by Hector “Fix it Daddy” Beltran
I mainly use the bank for their notary public services. I have showed up without an appointment, and I have been able to get my documents signed within a reasonable amount of time. What I don’t care for is the upsell talk and snobby looks. I just want to get something done as quickly as possible.
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May 2023 by Odalis Morales
It's been our bank for over a decade and I have no complaints. Everyone has always been helpful and kind.
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March 2023 by GQ Traveler
This location lacks customer service 100%. The staff working here need to be fired immediately and new leadership hired to properly hire and train new staff. The place runs worse than a 7-11….this is a bank!!
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February 2023 by gabriella gaita
So sad to agree in a poor review. I went to get a document notarized - I used to do this in 20 minutes or less at the old office (closed now on Sheridan). On the rare occasion I needed some paper notarized, one would go in, ask, wait for your turn, and sign -done. It’s not rocket science! Today having read the reviews I had low expectations: but at least I was denied courteously, and offered an appointment in 2 hours to get a simple paper notarized. Beautiful waiting area, nicely appointed I rarely use any bank in-office service, and sadly today they disappoint. Do better BOFA. That’s what you can do.
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September 2022 by Onel Figueras
FAST CUSTOMER SERVICE AND VERY PROFESSIONALS!
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May 2022 by Alex Orchilles
Great location, very helpful staff. Make sure to make an appointment though!
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April 2022 by Keri Danyel
Always kind and polite at this bank.
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January 2022 by Vince Black
Why are all your weston locations closed? This is extremely inconvenient and ridiculous. Funny how all the other banks are opened for business.. I’ll be taking my business elsewhere. Sorry BOA..
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January 2022 by Ruth Owens
Fantastic service! Shamina and Juan quick and efficient when taking care l my banking needs!
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September 2021 by Marcos Garcia Navarrete
Poorly managed. Went during business hours on a Saturday and was told there was no teller service because they didn’t have any tellers working. A bank branch with no tellers? In the meantime the branch managers and three other people doing nothing. Couldn’t they fill in as tellers if someone called in sick?
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July 2021 by Miguel Ortiz
Limit on the wire transfer amount for a business account? Seriously? This was never communicated when opening the account.Please go somewhere else. WORST BANK!!!