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October 2023 by Carlos santos
VERY CLEAN AND STOCKED. AND YOUR IN AND OUT.
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August 2023 by Denis Vitukhin (Realtor)
Allison and Ana are so helpful! Thank you for your service and smile
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October 2022 by White “reremonkey” rabbit
A lot better customer service then the one at champions gate the guy working yesterday was so rude he raised his voice and had a attitude when I wanted him to transfer my prescription to this store cause I would have had to waited til tues
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April 2022 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge.It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them.I would definitely recommend this particular Publix location or any Publix location and I give it five stars.
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February 2022 by Kristen B.
Well organized , clean and well stocked store with friendly staff.Near Disney parks so not sure if prices reflect a captive consumer population or it's the new inflationary prices.
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December 2021 by Mai V.
*UPDATE* It took a complaint to corporate to get a call from this weak a** pharmacy. Brandon said it had been sitting since Monday at 4pm but their "texting" system must have failed because it's been sitting there. If so why didn't your coworker call like she said she would? I never came because you and your coworker said you'd CONTACT me!! Why would i come back and check on it when you said you'd call me?? When I asked Brandon what their process was to fill out of area prescription since his coworker stated 3-4 days. He told me, she gave me an overzealous answer. Wow!! This is how they feel about about their customers!!! Zero effs!! Do your job! This is for the PHARMACY. My complaint is for Publix Pharmacy and reps who helped me. The location is located at:7800 Lake Wilson RdDavenport, FL 33896On Monday morning at 9am, I called and spoke with Brandon about getting my antibiotics transferred from my regular pharmacy in Vacaville, CA. We were on vacation and I had a really bad UTI. Brandon took down all my information and told me it would take about 24hrs IF he could get to it today. I was in a lot of pain so I contacted my Kaiser pharmacy in Vacaville, CA and they stated it takes a quick call from the receiving pharmacy and they would send over the prescription. They even gave me a direct number. So I drove down to Publix, a Caucasian lady helped me, she now tells me it can take 3-4 days and it's not instant once the call and prescription is received. She said "processing" takes that long. And said it's takes even longer at other pharmacies. I told her ok, here is a direct line and my medical record number to help you when you call. She reassured me she would contact me once it was ready. It's now Friday 12/10/21 and I'm headed back to California with no medication and lots of pain.I'm wondering, if a traveler lost their medication on a flight and their life depended on these meds, how would they get it in the time they need it? Or do they just die since processing takes 3-4 days? Or is it because I was Asian? The process here seems a bit sketchy. Does Florida pharmacy's let travelers die because of their "processing" time?
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February 2021 by June B.
I like Publix, and the staff are super helpful. My last visit, three days ago, was disturbing though, because several customers were without masks, and no one from the staff seemed to say anything to them. It's so disrespectful and selfish to disregard public safety, especially for the cashiers who have to interact with them. When I mentioned it to the cashier, she said managers are supposed to speak with customers who are not adhering to the policy. I did then talk to a manager, who said he would say something, but it seemed if I hadn't complained, it would just be ignored. I'm not too excited to go back.
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January 2021 by Sam Watts
Great Place To Shop ..... Very Clean and Well Stocked ....... ???
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October 2020 by Candi B.
Very friendly staff. Establishment really busy, very organized staff keeping clean & neatly presented to customers. Makes customers want to keep coming back. There is almost a Publix on every corner but only a couple that are my preference to continue to shop. Some items are a little pricey but it's better then having to shop the over crowded box stores. Just looking at the pics shows how beautiful the store is to shop.
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August 2020 by Mgklmp G.
Does not enforce mask wearing! Shameful! Will not return. Manager even talked with person not wearing mask about price and they didn't make any attempt to ask them to put a mask on.
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July 2020 by Gaylon G.
I personally like Publix. I understand that it is a bit higher than other stores, like Walmart, but it's also right in our neighborhood. It offers a huge selection, including recipes and the ingredients, has an amazing deli area, great choices for wine and beer, and even includes a pharmacy. Customer service is always excellent here. The cashiers engage in a conversation with you every time. They are also probably smiling, although with the masks it's hard to know. When you ask someone where to find an item, they don't point, they lead you to it. The young woman working in the meat area put her personal conversation on hold while I shopped, even though I didn't need anything and was just browsing. Finally, the deli sells made to order sandwiches while you wait, using the fresh deli choices. The overall experience is great. Clean store, friendly people, good selections, what's not to like?
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April 2020 by Matt Bell
This location is infinitely more desirable than its sister right down the road at Champions Gate. Much friendlier employees, especially at the deli, the lines are always manageable, and they are better stocked (with more accurate pricing as well). Drive the extra two minutes to come here instead of the dump at CG.
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April 2020 by Alice Fournier
Have always got good service there.the employees there are trying there best and afraid of getting sick so if they slip once in awhile would you do there job?.
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March 2020 by Gerard A. Babb Sr.
Love this place! Clean, in order and staff are the best!
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March 2020 by Mary G.
I am so disgusted with the manager Rhea of this store. My 14 daughter is currently dealing with chemo and all the side effects. I shop here almost every day. She has always sat in the shopping cart since they do not have the Caroline Cart like other stores. Rhea came over and rudely yelled at us. She was sitting with her service animal because she was to tired to walk. Not once did she ask why or even attempt to be kind. She has seen us over 100 times I have the recept to prove it. Other customers came over in shock to see how we were treated. Since when can children not sit in the basket. She is to young to drive and ECV. Thanks for being mean to an Autistic Cancer Patient.
