-
November 2023 by L B D
Absolutely thrilled with TailwaggersGrooming! My standard poodle got morethan just a cut - she smelledamazing and was decked out forHalloween in the cutest bandana.Knowing it's a family-owned businessmakes it even more special, and Iwholeheartedly recommend them.The fair prices are just the cherry ontop!
-
January 2023 by Jennifer e.
Nice people I will return. They need to trim nails better. But it was convenient and easy!
-
July 2022 by Leslie P.
My neighbor has a mini Australian Shepherd weighs maybe 25 pounds. Little legs a puff ball. The company website said a dog his size would be 63.00. To wash and cut and blow dry. Called made the appt they said bring him in at 9:30. At 12:30 she called to see if he was ready and they had not even started! 3 hours sitting in a cage. finally got her dog back at 3:30. And told he's a large dog and it's 100.00. Excuse me. If he's a large dog then so is a Jack Russell. Anyways. Will not be back. Between holding t for 7 hours and the. Way over charging should of read the reviews before we brought him.
-
July 2022 by Tali D.
Every time I bring my dog here I have to bring him right back cause he still smells... It's like they don't wash him properly. I pay an extra $20 for vip and it still takes 3 hours for him to get groomed and he still smells. This time they cut him really bad... Will not be recommending or going here anymore.
-
June 2022 by Bee Yenom
After I made an appointment for my dog I find out it's the incorrect address. After wasting my time driving around I called them to find out it was the wrong address after the fact of making an appointment. Not even close to the address online. Extremely inconvenient
-
May 2022 by Ashley F.
Great service. The staff was kind and polite. The salon was clean and offered some really cute options for sale.
-
January 2022 by Diana M.
I had been looking for the right place for my little dog for long time until I was lucky enough to find this place. The place has plenty of room to house the puppies and has a big window that allows you to see the grooming process. It is very clean but best of all is the love and care with which they treat our pets. My little mini yorkie suffers from anxiety and is very territorial but I was very surprised to see how calm and happy she was there. Additionally, the service is excellent. They are very professional, knowledgeable and leave your pet sparkling. Thank you so much for making my little baby's life easier.
-
December 2021 by Ben Mimon
Very nice staff, very professional and not expensive.
-
July 2021 by Sara C.
They are really good people and really special with the dogs . My baby Ramona (a pug of three years old ) expended the 4th of July under they care and they did such an amazing job that Ramona wasn't depressed or sad at all when she came back home . They also called me and walk her to go pee and poo and Ramona stood the night in a cage that was pretty much a master bedroom just for her . Thanks to Patty! Service 100% recommended!
-
June 2021 by Gordon House Rules
They shaved all the hair off my dog. My dog is a mini shnauzer. His hair is essential to the look of the breed. When my dog was taken to them initially, they wanted to charge more (we found out that they do that to Americans. When my neighbor who is spanish took our dog their, they charged cheaper). In no circumstance did we want the dog to be shaved bald, and they did it anyway. They didn’t call and ask what we wanted to do since they were having issues with knottie hair, they just cut the dog bald. That is totally unacceptable.
-
April 2021 by Adrian D.
Not very good. The groomers are rude. Not good work. Not worth the price they charge.
-
October 2020 by Meira K.
I am always nervous to take my baby to a new groomer but I've never had a bad experience as far as a groomer mistreating my dog until today. I just picked up my dog and not only is the groom terrible (she's a poodle mix and they completely shaved her body and left her head ungroomed without even blending it), she is bleeding on her face and she yelps every time we touch her. I asked twice how she behaved during her groom and if anything happened and they said no both times and then when I called to ask about why she's bleeding they said that she bit the brush. I just warned them that she doesn't like her face or paws touched and they should be careful. I just can't believe that they didn't let me know and they sent her home with blood on her face. I also don't know how she's bleeding on the top of her face from biting a brush or why her body hurts from biting a brush. I've never had such a horrible experience at a groomer and I don't know what to even do other than to write a review
-
September 2020 by Scott S.
Brought my schnauzer in for grooming. Not the first time there. I requested a Traditional schnauzer cut. Karen called to confirm the cut. When I picked up my dog I noticed they had shaved off your beard!! The number one trademark of a schnauzer is the whiskers and beard. When I called to express my concern Karen was very kind and recommended me to a hotline number for the brother and sister team of ownership. I left two messages and never received any call back. Karen had mentioned to me that they had four other schnauzers in that day so I'm sure they know what a schnauzer cut is. This was just a mistake not returning a call shows how little they care about customer service. I was going to ask for a partial credit towards the next spa day for my dog. Now I need to find another groomer
-
March 2020 by Robin Bailey
My friend has been bringing his mid-size dog here for many years, and followed as they moved locations. These folks take SUCH great care of Smokey, they are so gentle and fun with him. He pulls me on his leash hard, like HURRY, when he realizes where we are! Must be tough, all that love and attention, smelling and looking so handsome! Doggie spa day! They always have a yummy treat for him. We love Tailwaggers! Reasonable prices for such great care, too.
-
February 2020 by Shawn W.
I couldn't be more pleased with the service and care our dog received at Tailwaggers! The staff is very friendly and are highly skilled in dog grooming. We moved to the Ft Lauderdale area a few months ago and are extremely happy that we found Tailwaggers for our Portuguese Water Dog. On top of the excellent service, their prices are quite reasonable when compared to other dog groomers we have used in the past. I look forward to bringing Olivia back for her next grooming....thanks again!
