NAPA Auto Parts is noted for providing excellent help and good customer service. The staff is kind and takes time to offer educational assistance, helping customers find even hard-to-locate items. While some parts may not be available in-store, employees will help find part numbers. One location is particularly recommended for Sunday service, described as a ghost town and therefore a good option for assistance. Customers report being very happy with the service and feel they get the best product for their money. The business is highly recommended for automotive parts and support.