Jarrett Ford, Inc. Collision is a highly recommended auto repair shop that has consistently provided exceptional service to its customers. The staff, from the helpful lady at the front desk to the skilled technicians, have gone above and beyond to ensure customer satisfaction. Customers have praised the team's professionalism, attention to detail, and willingness to advocate on their behalf when dealing with insurance companies. The repairs are of the highest quality, with dents and damages being completely removed, leaving the vehicles looking better than new. The staff has also been commended for their thoughtful gestures, such as cleaning the interior of a customer's truck after an unexpected accident. The service department has also received positive feedback, with customers appreciating the timely and efficient manner in which their vehicles were serviced, even under warranty. The manager, Mike, and his team have been praised for their personalized approach, treating customers as individuals rather than just numbers. In addition to the exceptional repair work, the dealership has also been praised for its sales experience. Customers have reported a refreshing lack of pressure, with the sales team, particularly Justin, being helpful, understanding, and transparent throughout the process. The test-drive experience and the overall buying process have been described as a pleasant and professional encounter. Overall, Jarrett Ford, Inc. Collision is a trusted and highly recommended auto repair and sales establishment, known for its quality workmanship, exceptional customer service, and commitment to ensuring customer satisfaction.
Car looks brand new, got it back clean too. They had great customer service
June 2025
Lady up front was extremely helpful, super nice and even fought with the annoying insurance people to get the parts covered. After receiving the car back it was clean on the inside as well vacuumed and wiped down. All repairs look like brand new again the dents are GONE. Amazing job 10/10
March 2025
Highly recommend, They will go above and beyond for the customer