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July 2023 by Tammy Barthle
Great vet!!
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June 2023 by Ryan Kimelton
Dr.Dillard is a great vet.
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April 2022 by Kaylee C.
I'll start off by saying I am very pleased with every interaction I have had with the large animal technicians, they are always very helpful and professional. The same cannot be said for the officer manager and receptionists. My pet was currently being treated for a urinary tract infection by this animal hospital and needed a refill of antibiotics due to a persistent infection. I spoke with the receptionist regarding payment of medications and having them mailed to my house because we were headed out of the country and my pet sitter would be taking care of our babies. My card information and address were confirmed and I was told it would be handled. Fast forward 3 days and medications have still not arrived and my pet is now out of antibiotics. I call the animal hospital pretty upset, the receptionist has the office manager call me back only to tell me I'm mistaken and further action on my part was required online before the medications would have been sent... I was never informed of this by anyone. As the conversation continues the office manager told me she didn't like the way I was speaking to her and that if I didn't stop she would "hang up and she will not help my pet get his medications". WOW. Just wow. How unprofessional and where is the care and compassion for the animal? They assumed no responsibility for anything (not even the miscommunication by their staff). Out of curiosity I checked my email after the nasty interaction with the office manager and it turns out I received an email shortly after my initial request that the medications be mailed to me that the receptionist was mistaken and she would shred my card information and further action was required. I'm not sure why that didn't warrant a courtesy call back to inform me? My email wasn't checked due to the fact of traveling outside the country. I was even given an attitude this morning when I called requesting my pets records be emailed to me because I didn't download an app and retrieve the records myself- I was actually hung up on. The animal hospital itself is beautiful but if you actually want a team that truly cares for the well-being of your pet I would go elsewhere-I definitely recommend you do not waste your time with this animal hospital.
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October 2021 by Kim D.
Took my cat to Dade City Veterinarian because our vet was booked. They almost killed my cat, they did An X-ray and said it was blockage and needed emergency surgery and sent us to Blue Pearl when we got there no surgeon or a person to read an X-ray was on site. Waited 5 hours and finally left. Got a call at 5am to say there was no blockage. Took her to Dr.Blake yesterday to find out she has a virus and that God she was not cut open. Both places just wanted our money. So sad you can't trust anyone but Dr. Blake
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October 2021 by Joyce Chartier
The Cowpen School at a local ranch was quite spectacular. The good doctor took time to explain exactly what was going on and what we were seeing.
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October 2021 by Amanda Marko
Thank you for being prompt in returning our emergency call late in the evening and for saving our momma goat. Your services are appreciated.
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July 2021 by Mark T.
Apologies for the delayed review. Our 13 year Schnauzer had Congestive Heart Failure that limited her during the last year. We elected to take her in the RV camping to permit her to enjoy the best of her time with us. While in FL, she began to stop eating and didn't want to interact with us, letting us know it was time. Looking on Yelp, we found this Clinic and were treated with nothing but the utmost kindness. From the initial phone call, the vet tech Giz, Doctor, office staff and everyone we encountered made our visit as best it could be. When we arrived in to the exam room, Schatzi passed on her own terms unexpectedly. The staff was compassionate and so kind as we processed what was happening. They assisted with all the arrangements and each staff member was so caring and understanding. While we don't live in the area, I would not hesitate to make this my primary veterinarian. As we were camping, our camp neighbors had a similar situation with their dog, so we referred them to the Dade City Animal Clinic and they were able to share that they had the same level of care and compassion that was shown to us. Words just can't say how grateful we are to everyone there as we said goodbye to our best friend and pack leader.
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May 2021 by Michelle Morley
Apparently not accepting new patients/clients. Never called me back or had staff call me back.
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May 2021 by M. Pragasa Calistus
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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April 2021 by Arvetta Endicott
Caring
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March 2021 by Lori S.
I had a very good visit this morning! After calling several vets in the area, not one could see my labradoodle. He could hardly open his eyes and needed to be seen ASAP. Dade City Animal Clinic recommended that I come in during their walk in clinic. The wait wasn't very long at all. From the kind woman at the front desk that checked us in, to the sweet vet tech and also Dr. Taylor. Everyone was very kind and helpful. A great experience! I have been in town for just 4 days (from out of state) and had no idea who to take my dog to see. I am very glad that Dr. Taylor was available. Thank you!
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December 2020 by Kurt Z.
Good bunch of people. Easy in easy out. Prices are fair. Everyone was friendly. The building was clean and odorless. I'll continue to do business with them.
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December 2020 by Cindy Knight
He is very attentive and knowledgeable
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October 2020 by Nicole Harland
Dr. Dillard was recommended to us for a vet check on my mom's new horse in Brooksville, FL by our primary vet located in Okeechobee. Dr. Dillard is great, very knowledgeable, personable and professional. He cares for the horses and is very patirnt with them and the owners. Highly recommend him for your equine needs.
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June 2020 by Renee J.
Great facility, staff and wonderful caring doctors. Very reasonable prices. We're new to the area and took a chance here. According to other pet owners, the doctors are wonderful (and they really are). Very happy here.
