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November 2023 by Zabrina Estrada
DO NOT COME HERE. This establishment merits 0 stars.They ruined 6 items of my clothing, over $1200, and have no sense of accountability. Have refused to assist or reimburse me in any way.After speaking to the manager, he advised that I should call the manufacturer of my clothing to see why it was ruined after being dry cleaned, when the reason it was ruined was because it was bathed in some kind of oil. My clothes were DRENCHED in oil when I picked it up. Clearly mishandled in their process.In addition, he told the attendant at the loop store that she failed to show me the small print on the receipt. Absolutely UNACCEPTABLE!If you are in business you should practice proper customer service and be prepared to be held accountable when something goes wrong.
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March 2023 by Napalm
They DO NOT inform you of prices UNLESS you ask. A lady also charged me 6 pieces when I had only dropped of 5. Sadly I noticed this after I got home and checked the invoice and counted the amount of clothing articles it came with and could not ask for my money back. (This happened merely a few weeks ago). Sometimes the clerks didnt even speak english and wouldn't understand what you ask or tell them how you wanted the cloth treated. Overall BAD SERVICE, WOULD NOT RECOMMEND. YOUR MONEY IS BETTER SPENT ELSEWHERE.
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October 2022 by Beatriz Perez
THIS IS THE BEST DERY CLEANING EVER ! EXELLENT CUSTOMER SERVICE ,ALTERETIONS ,ETC ! IT'S UNDER NEWADMINISTRATIONServices: Laundry wash & fold
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April 2022 by Lo Jo
Suit came back covered in white waxy stains. DO NOT BOTHER with this place.
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June 2021 by Michelle Hoffman
DO NOT use this dry cleaners. I repeat, do not use them. They completely ruined a shirt with too much starch. The young lady working there is extremely rude and would not give me the owner’s name so I could file a complaint. It’s a shame one person can make such a difference in a business. When I dropped off my cleaning she was yelling at another customer. I have been going here for over 15+ years and have never been treated in this matter. Absolutely awful customer service.
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January 2021 by Michelle H.
DO NOT use them. Awful and rude employee that seems the need to scream at her customer. When I was dropping off my dry cleaning she was yelling at the customer ahead of me. I realized they ruined a dress shirt by using too much starch and when I brought it back she said there was nothing she could do and proceeded to tell me it was my fault for not checking my dry cleaning before leaving. I asked for the owner's number and she refused to provide it. I have been going there for 15+ years and have never had an issue or treated in this manner. Name has changed so I assume it's under new ownership.
