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August 2024 by Ilbis Fernandez
Just love it ?
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July 2024 by CHARLIE ALBERTI
Nice prices.
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June 2024 by Alejandro Mantilla
Amazing
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May 2024 by William Pratt
Matt and David helped me excellent on my visit. I would recommend this store to everyone! Will be coming back soon!
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May 2024 by Jeixon Castillo
Very good food
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May 2024 by John Merino Smith
I visited the store on 04/28/2024 at 6:50 pm with my wife and mother-in-law who is an an elderly person, after 5 minutes in the store the employee turn the light off and left us in the middle of the darkness with the potential risk of fall for my mother-in-law who was trying some shoes, at that point we could not buy all shoes we wanted, so we just bought one pair of shoes and left other behind But when we were at the cashier( young lady) we tried to advised her regarding the risk of fall for elderly people if they turn off the light when customer are trying shoes on, also we advised them to keep the light on until customer is done, She just said that is not her business since she just follow up orders, we tried to remark that her actitud did not represent a good customer service, but all of the sudden the cashier ( young lady)started insulting us shouting loudly and saying bad words ( very offensive words) and literally kicked us out of the store in a very aggressive manner at the point that we thought she will attack us... Fortunately she was stopped by another employee who pull her inside the store when her aggressiveness was escalating... Just for you information that my mother in law is an elderly and sick person visiting Miami for the very first time, she also suffer from multiple medical conditions included PTSD and Panic attack, she was very terrified that the employee would attack her. We did not know to who approach to complaint since the store was closed.. I just want supervisors to check security cameras or footage out to get the whole evidence of the event..We have never had such an experience at Skechers before...We consider that employee behavior was very inappropriate and aggressive.. In addition she she made the store lose money by not allowing us to buy the shoes... we are requesting at least an apology from the employee( unknown name). Regarding Skechers we still consider it is one of the best Shoe store and very friendly place to go but unfortunately some employees do not represent the place they are working for...Skechers should be more strict with the hiring process or supervising customer services...I'm giving one star because no chance for 0 star...
Looking forward to hearing from you soon...
John...
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May 2024 by DJ ViKing
Love coming here to get my shoes.
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May 2024 by Genny Perez
On 04/28/2024 in the late afternoon I visited the store and I received a very bad customer service, especially from the cashier lady, she was very aggressive and insulted me and my family in a really bad behavior. We could not buy all the shoes needed because she was delivering an horrible customer service. The owner of the store lost money because of her. This company should be very careful during the hiring process, this employee was disrespectful and she does not know how to manage customers in a good way. I hope managers or supervisors are able to review this message and hopefully take action to avoid this type of situation with other customers.
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March 2024 by Danny Cutie
Great location and great service. Needed replacement shoes since my feet are real bad and Jonathan was very patient and helpful with me searching the correct shoes for me. I bought 2 pairs because of the extreme time of standing on my feet and his recommendation was in spot. Thank you Jonathan. May God bless your family, fellow workers and you.
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March 2024 by Julie Wagner
Sexist and discriminatory. Women’s sandals not included in sales. Same price as other shoes. What justification could they have for such a policy?
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March 2024 by Roldan Ordaz Rojas
Excellent
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February 2024 by Marcos Gazamanes
Want to thank Brayan L and Matt B. for their helpful and guidance, love to encounter helpful people!
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February 2024 by Cy Pa
I didn't even know this place existed. It is huge, everyone is so nice, and tons of options, especially for wide width. Definitely recommend.
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February 2024 by The Architect
01-25-2023I arrived at the store to buy some shoes and the three shop assistants were talking in a corner and no one approached me to help me. I left without buying anything just like other people who came and left. I was with my three children and I needed help what noe they gaveSKECHERS makes very good shoes, it's a shame that this bad service happens behind the owners' backs.
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January 2024 by AnaMaria Carollo
Steve has excellent customer serviceHe is very pleasant.Thank you Steve for your assistance
