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“I had a great experience at this Skechers and was very accommodated by Steve. He did a great job helping me find what exactly I was looking for, I would like to thank whomever hired this very nice individual.”
“Walked in and was instantly greeted by Rain. She was very helpful and seemed to be a shift leader of some sort. Chanel was walking out who seemed to be going on her break but instantly offered to help Rain with retrieving my shoe size from the back. Really went out of her way to provide elite customer service! By far this is the best customer service I have received at a shoe store. I will most definitely make this my go to store for shoes! Thank you Rain and Chanel!”
“While they have quite a variety of sneakers I’m not a big sneakers person, but my daughter really wanted some shoes.I felt like I was getting attacked by sharks. It’s almost like the girl was forcing us the buy shoes in a rush.Wow! I felt like I needed to run out of there. The way you are approached, she was ready to ring up the shoes before they were even tried on without even asking how were they? Just okay so anything else? And running towards the cash register, you can definitely see that this is commission based. Not a very nice experience!”
“They have a decent selection of Jordans, friendly knowledgeable staff it was my son's birthday and he got a great pair of Jordans, we looked in Homestead and Cutler ridge mall nothing at Champs, Inline, foot locker, and so sad about City gear not the same and No shoes. Thank you so much for having some J's.”
“The staff here - specifically Sam - is so great! We ordered a pair of shoes from their online store, and it was too small. As the invoice said we can return it to any Finish Line store in person, we decide it's better to bring the shoes to the store for an exchange. Turns out it's not *any* store - those inside a Macy won't work, they can only give us a Macy gift card. So we drove here, even though we hardly shop at this mall. We were able to try different sizes for the perfect fit, and Sam helped us order the one in the right size and right color to be shipped to our house! Moreover, we get to pay the online sale price which is $20 less than the store's. How awesome. Next time I'll definitely go to the store instead of ordering directly online!”
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“Went here looking for a specific shoe that they didn’t have in women’s section. Had to get them in the men’s section, and the employee was very patient with me until we found my correct comfortable size. They had to be shipped to my home because they didn’t have the size available, but overall experience was nice. Will definitely visit again.”