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November 2023 by Kandace Burke-Thompson
On Thursday, 10/26/2023, I was on the hunt to smell and purchase at least two Tom Ford perfumes. My first thought was to check Ulta near me in Homestead, but they didn’t have the scents I was looking for. I decided on my way to the Falls or to Dadeland that I would stop at Southland Mall just to see if they possibly have the scents I wanted. I stopped by JCPenny’s and Macy’s. They didn’t have what I liked. My last ditch effort was to stop by Perfumania since it was on my way out. I walked in and greeted the first woman at the counter that I made eye contact with. She smiled and motioned for another employee to speak to me instead. The employee was an older lady, in all black with a clipboard, not paying me any mind even though I was the only one in the store. I assume she’s the manager. I asked if she had any Tom Ford perfumes in stock. She asked which ones. I told her the scents I was looking for. She went behind the counter and grabbed a tiny bottle of Tom Ford’s Rose D’Amalfi (not the original scent I wanted) and announced the price of the bottle to me. I asked if I could smell it. She said no and put the bottle away. I was irritated because it seemed like she simply wrote off the conversation as if I wasn’t planning to make a purchase. I left and went on my way to purchase THREE Tom Ford perfumes from another retailer in Dadeland. The “big” bottles. I included the pictures for reference. What a loss, in sales, for Perfumania.I don’t understand how some establishments can conduct business this way and still remain open. Hopefully, when Southland Mall gets its facelift and reconstruction, Perfumania won’t be there, and we can have better retailers at this location. I’d prefer to spend my money with retailers that appreciate the interactions surrounding a sale and would do what they could to make it a pleasant experience. With Perfumania, I felt like I was an inconvenience…like I wasn’t the customer they are looking to sell to.
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May 2023 by Nikoletta Tóth
I usually don't leave bad review at all but this one got me now.I purchased a parfum from this location and when I opened, I was very disappointed. The name of the fragrance is Juliette has a gun, one of my favorite one. I know exactly how does it supposed to smell. This one I just purchased it smells straight sanitizer.Will never go back to this or any of these locations. Be aware.
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May 2023 by Nikoletta T.
Very disappointed. Purchased a fragrance, didn't get the receipt and it wasn't the original parfume at all. The bottle filled with something else like rubbing alcohol. Lost $140, refused to help or find any solution.
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February 2020 by Robert Sanez
Very attentive and excellent customer service provided by Maria thank you very much and will come back anyday....
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July 2019 by Sheryl Weir-Thompson
The place to go for a quick Father's Day gift when you are in a hurry and want to experience wonderful service and excellent prices.
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July 2019 by mesho mesho
I don't know how this people are in business?!!!!! too much money
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June 2019 by Nachelle Mable
They are having a great sale for Father's Day
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February 2019 by LaQuandra Miller
Love that they have sales and they will honor online prices
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February 2019 by Natalie Gutierrez
This is where I only buy perfumes. Great price!
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January 2019 by Joe Whittington
Great deals. The Gucci Guilty I bought was less here then I had seen it elsewhere. Staff is bilingual and helpful. It's located across from the Merry-go-round in the mall. I recommend checking them out.
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January 2019 by Lissette Adriazola
You get great deals when purchasing online.
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January 2019 by Loraine Plummer
Reasonable
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January 2019 by Su Garcia
expensive
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January 2018 by Norman Haynie
Lady was very nice and was more then helpful in taking care of our needs!! Would go back if i didnt live a 1000 miles away lol