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December 2023 by Kayla S.
Me and my fiance came in around 12pm on December 18, We do have an alternative style so i can understand being on edge in the beginning but we were followed around the store after saying we where just browsing. It was to the point where he followed us OUT of the store! Maybe to judge us by our car? i truly couldn't understand why? He didn't say anything or ask us anything at all. When i went to ask him a question i was met with attitude and sass. We came in with open minds ready to spend but the staff obviously didn't want us there so we took our business else where. If he wanted to help he could've talked to us but he didn't and gave us many many dirty looks. Genuinely disgusting and rude. Can't believe i took the day off for this.
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October 2023 by Carmen Rolon
Excellent quality service and products and the prices are very reasonable. Especially the wall decorations. The sofas took a couple of months to arrive from the manufacturer and that was the only setback. However, it was all worth it. I bought everything that I needed for my new townhouse.
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September 2023 by Miry Alvarez
I had a fantastic experience at El Dorado, Cutler bay location. I was on the hunt for office furniture, including a chair and table, and I couldn't have been happier with the assistance I received. Luis Curbelo was incredibly knowledgeable about their products and took the time to understand my needs. Luis guided me through various options, offering valuable insights and recommendations that helped me make informed decisions.His friendly and professional demeanor made the entire process enjoyable. Luis went above and beyond to ensure I found the perfect pieces for my office space. Thanks to his expertise, I now have a comfortable and stylish workspace that meets all my requirements.I highly recommend this store to anyone in need of furniture . Luis exceptional customer service and product knowledge truly set them apart. I'll definitely be returning for any future furniture needs.
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September 2023 by Liz M
I went into El dorado looking for a bed room set and I was attended by Luis Curbelo. The level of professionalism, knowledgeable, attentive & extremely nice and good listener is incredible. Luis took into account everything I wanted & got me what I wanted. I have never walked out of a furniture store more satisfied. I will be giving all my friends & family this reference. And whenever I need to make any future purchases I will always come with Luis.
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September 2023 by Teresa Del Pino
If you need good quality furniture this is the place to go. It’s a little expensive but you cannot compare their merchandise with the cheaper furniture store.The customer service is great. I’ve bought furniture there a few times and will keep on doing so.Go browse and see for yourself.
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August 2023 by Sonia
I have been visiting this store since opened and its staff is the best of all El Dorado Furniture company. They do not only sell merchandise, they make you feel warm, comfortable and happy as a customer in their housing store. :)
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July 2023 by CurCar Group
Visiting “El dorado” was such an amazing experience. It felt like I traveled in time and got to remember many beautiful memories from my childhood. Their rooms had such a magnificent energy that felt like 3 hours were 7 minutes. I was able to meet so many nice people, every employee treated me like part of their family, I cannot wait to go home and invite my mother in lay to come visit and enjoy such a a trip to El Dorado ☀️?????⚙️???????✈️??️????? ??☘️????️?️ ? ???
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July 2023 by Vanessa Rodriguez
Everything at this El Dorado has made my experience wonderful! The furniture is gorgeous and the staff, specifically Eddy, are great people! Eddy helped me find the perfect bedroom set and was very patient and understanding! He made it feel like I was family and made what is usually a long and tiring situation delightful and organized. If you go, ask for Eddy to have the greatest customer service ever experienced! 100/10⭐️⭐️
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July 2023 by Samir Perez
I walked to the MOST gorgeous furniture showroom in the Cutler Bay area, where i was greeted by an amazing sales agent which her name is Lundy. She showed me all the right choices for my personal needs and great price selections as to my budget. She was very kind, professional, helpful and knowledgeable about what she sells and has in store. Very patient and communicative. Her attitude was calm and very relaxing to make the customer feel at home and in the right place! Go in to El Dorado on Cutler Bay branch and ask for Lundy. She will make your purchase an enjoyable process. 5 star for her! ?????
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July 2023 by Rafael Vazquez
First off, the whole place is such a dream. The furniture and the showrooms are next level. Then the service is incredible. Everyone there is so kind and patient and they showed me everything they had that was close to my vision. It was hard to choose from all the beautiful displays they had. Definitely recommend taking a look!
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July 2023 by Mileidys Tovar
I loved this store. All the employees are very professional, friendly, and helpful. They are ready to help you once you get to the store and do their best to make the best of your experience while you are shopping for the furniture of your dreams. I’m very happy with my purchase and my house looks fabulous!
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July 2023 by ALBA DALFARRA
From the moment I walked into the store, I was captivated by the beautiful ambiance. Maykel's warm welcome and attentiveness made me feel like a valued customer. His knowledge about the products was incredible, and he patiently answered all my queries. Thanks to him, I found exactly what I needed, and the overall experience was nothing short of fantastic. Five stars for Maykel's exceptional service and the enchanting store!
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July 2023 by Wendy Rizo
Outstanding customer service and product quality. We can’t thank enough their team and specially Liliana Castro, who went above and beyond helping us decide on the furniture we needed for our new room! We will definitely be coming back!
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July 2023 by Elizabeth Z.
I've had the best experience at El Dorado furniture store in Cutler Bay. The Sales Associates are very friendly, professional and knowledgeable. They are ready to answer all of your questions and help with the pricing and scheduling delivery of the furniture. I also was impressed with the second floor showroom. They have a great variety of selection of modern contemporary and transitional traditional styles to elevate your home decor. I also had a positive experience with the Store Manager, Liliana Castro. She's very helpful and friendly. If you have any questions or concerns she will follow up with you and make your request happen. I'm recommending all of my friends and family to this location. If you're going to buy furniture, please stop at the El Dorado in Cutler Bay and buy ONLY HERE! Thank you so much Liliana. You and your team are absolutely phenomenal :)
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June 2023 by Daniela Gracia
Great service! Eddy was an amazing employee, he was very nice and patient throughout my purchase. HIGHLY RECOMMEND ANYONE TO GO TO EL DORADO FURNITURE & ask for Eddy! You will not regret his service ??!!
