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March 2024 by D. Young
My wife and I are loyal Senior Citizen shoppers and was totally disrespected by the Manager here at Cititrends, Southland Mall Cutler Ridge, FL. The posted store policy clearly states "merchandise can be returned without a receipt as long as the item can be identified as Cititrend's merchandise". The Manager on duty did not honor the posted store policy. She became rude, loud, embarrassing and belittling as "we" attempted to voice the store policy to her. She stated "she is the store policy"! We were appalled at such unbecoming, ignorant behavior!! I have posted her picture due to she was not wearing a name tag. Her degrading, poor customer service reflects the entire company's demeanor. I recommend TERMINATION, and additional training for the remaining personnel. Please respond; for we still haven't gotten our rightful refund!... See her face below ⬇️ Terrible Customer Service!!!
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October 2022 by Rosalyn Daniels
Just love this place
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September 2022 by Daniel Rodríguez
Good store with many price reductions
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September 2021 by Maria Salcedo
Excellent store good brands with good prices
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September 2021 by Isabel Hernandez
Inside Southland Mall a general low price store. Does not have enough staff to fix shelves and clothes
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September 2021 by JESSICA MEJIA
If there is variety in merchandise
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August 2021 by Stacey Davis Morris
They’ve got a kitten stuck in the ceiling howling and won’t allow anyone to get on a ladder to get it and apparently won’t do it themselves either ? Hoping for an update tomorrow as they’ve closed the store and left a starving baby animal in their ceiling
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March 2021 by devin roach
Best prices on clothing for the family.
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March 2021 by Maxine Hope
Always find what I'm looking for, don't go often but I'm satisfied when I shop there.
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September 2020 by Barbara Acosta
Very good
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September 2020 by Milagros V Proenza
Cheap things, but not quality
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September 2020 by yannys rodriguez
Good and cheap merchandise, but the store has a roof in poor condition. It was raining outside and you got wet inside
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September 2020 by Juan Rivas
Excellent
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September 2020 by Maribel Socarras
This place is great, you find good things at very good prices
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June 2020 by Martina Henderson
Very Affordable Baby Clothes!
