The O'Reilly Auto Parts store in Crystal River, FL, is highly praised for its wide selection of parts, tools, and accessories, along with free store services such as battery testing, wiper blade and bulb installation, and check engine light testing. Customers appreciate the helpful and knowledgeable staff, with several reviews highlighting staff members who go above and beyond to assist. One customer was able to find an alternator when others could not and waited four hours for it, feeling it was worth the effort. Another mentioned that a staff member helped with a car battery replacement, providing fast and efficient service. A different customer received extra help with a battery installation, including assistance with tools and even washing their hands afterward. Customers also note that staff members are friendly, quick to offer assistance, and provide great customer service, including sharing jokes to keep the mood light. Overall, the store is recognized for its customer-focused service, competitive prices, and a positive shopping experience. The store’s current deals, coupons, and loyalty rewards add to its appeal, making it a reliable choice for auto parts and services.
The gentleman i felt with really knew his stuff. Very informative. He was very nice and polite. He understood my financial constraints and did not attempt to sell me a higher price product that I did not need.
May 2025
Been there twice now and very helpful employees. Will definitely recommend to my friends.
March 2025
Oh my God all I can say is O'Reilly Auto parts is the best auto store in the world. My alternator died that day and nobody else could find me in alternator but O'Reilly I had to wait 4 hours to get it but it was so worth it thank God for O'Reilly
