Goodwill is a clean and welcoming store with friendly and helpful employees. Customers appreciate the variety of items, especially women's blouses and tops, and find the basket collection to be decent. However, some note that the store's prices can be high, with concerns about inconsistent pricing, such as different prices for similar items or used items marked at full price. Several reviews mention that clothing and shoes are priced higher than in the past, making it less affordable, especially when older items with stains or rips are still sold at full price. The store mainly offers clothing, with limited small appliances or hard goods. Customers suggest that lowering prices could help clear out older inventory and attract more shoppers. Despite some concerns about pricing, the store is praised for its helpful staff, especially at the donation center, where employees went above and beyond to assist in difficult situations. Overall, Goodwill is seen as a nice place with good merchandise and caring staff, though some feel the prices have become a bit too high for items that are often donated for free.