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November 2023 by Randy S.
Pharmacy is the worst, tell you your prescription is ready ( more than once) and it isn't.
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November 2023 by Joanna S.
My first visit was yesterday. This is CVS in Crystal River. I had to transfer all my prescriptions because the one in BH closed recently. So I walked in. Looked around for the pharmacy. First impressions were this place is clean and whoever manages it takes great care to make sure the place is clean and neat. Love it. So I go to the counter in the pharmacy. I ask the gentleman if I have prescriptions ready. Give him my name and DOB. He says I'm sorry there isn't anything here. Quickly he says hold on. Let me see what's going on here. Having trouble with the computer he says but I'll get it. After giving my info again he finds it. He explained what had happened and always kept me updated so I didn't get worried. His name is Wayne and I have to say Wayne was a very nice guy. I wish someone like him would be at the checkout every time I went to the store. He looked nice and had a presence about him that makes you feel you're being taken care of. So the stores energy is positive and they have good deals on just about everything you can think of. I go to cvs for makeup deals. Good prices and quality products. They keep fresh products and I check the dates too. Their selection is great too. Lots of different things to choose from. My new favorite place for many things. Thanks Wayne. For everything. You made my day yesterday. I'll be back !!!
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October 2023 by Barbara M.
Always great service with prescriptions. Great reminders of when it is time to refill or if the doctor needs to be contacted as refills have run out.
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October 2023 by Jon S.
Used to go to the cvs in Homosassa and they recently closed , now I am forced to go to this one . The Homosassa store would always fill my prescriptions at least 2 days early to make sure I wouldn't run out now this pharmacy will not even fill my prescription one day early they are literally waiting until the day iam out to fill my prescription which normally has to be ordered so now il be without medication for 3 days. Super inconsiderate of others and sad these people are the ones dealing with medications people need.
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August 2023 by Josh L.
Poor customer service. Pharmacies have become like the government. They don't care about the people, rather profits. I wonder how they treat their employees. And CVS should really stop texting people to suggest vaccinations. Just another company gone full woke.
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February 2023 by Tomas Blue Yake
This CVS is ok but God save your soul if u have to deal with the pharmacy. My partner dropped scripts for our sick toddler & I went to pick them up after work. I go to drive through & Amber ( the pharmacist) tells me she will be with me shortly. After about 15 mins she ask for name. I gave her the name & she bust an attitude " has it been an hour? " but then gives me 2 of the 3 scripts. She tells me they don't have other one but will by tomorrow after noon & would call. If that was the case why be a hag & sas me? Then the next day she didn't even call when they were ready. We had to go up there again & pray she wasn't working. Amber needs to be taught how to handle customers. My partner told me when he dropped scripts off she left him standing there at drop off area for 10 mins. Then asked " do u need help or something?" She has the worst customer service attitude I have ever seen & I worked retail management for 12 yrs in Tampa. My advice avoid Amber or just be ready to be treated like dirt if you have to deal with her.
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January 2023 by Tommy Yake
This CVS is ok but God save your soul if u have to deal with the pharmacy. My partner dropped scripts for our sick toddler & I went to pick them up after work. I go to drive through & Amber ( the pharmacist) tells me she will be with me shortly. After about 15 mins she ask for name. I gave her the name & she bust an attitude " has it been an hour? " but then gives me 2 of the 3 scripts. She tells me they don't have other one but will by tomorrow after noon & would call. If that was the case why be a hag & sas me? Then the next day she didn't even call when they were ready. We had to go up there again & pray she wasn't working. Amber needs to be taught how to handle customers. My partner told me when he dropped scripts off she left him standing there at drop off area for 10 mins. Then asked " do u need help or something?" She has the worst customer service attitude I have ever seen & I worked retail management for 12 yrs in Tampa. My advice avoid Amber or just be ready to be treated like dirt if you have to deal with her.
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April 2021 by Taylor L.
Above and beyond rude!! Speak/talk to people like you're better then customers! A person with a masters degree being belittled, lied to etc by a pharmacy technician!! 15 days to have a prescription delivered to the pharmacy? The lies and excuses is appalling!! When trundling overs there words/excuses making up lies as they go, stumbling over their words when catching them in lies, they give another excuse that's so far fetched, why they can't when they received all the proper documentation! asking me questions that only my doctor should I ask, I guess they don't know/understand ( -Dr./patient confidentiality)!! These techs act like there doctors but the simple fact there tech! at best with an associates degree! So very rude to judge somebody when you do not know anything about the person, what learning disabilities they might have, what mental/physical problems they might have! How dare you judge how dare you ask personal questions! If I could it would be less than one star! They also announced my prescription out loud to another tech next to them. I could actually hear customers checking out over the phone! And I'm truly the type of person who always gives a person the benefit of the doubt! I never ever posted anything rude about someone but the way I was treated today was simply again appalling
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September 2020 by Marta W.
a men who answers the phone is so rude that it is concerning to do business with them i am not willing to try them with that attitude
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November 2018 by Tristan K.
Worst Pharmacy service i have ever encountered. The lady with the glasses (don't know her name) is extremely rude and of no help whatsoever. I would go without prescriptions before ever using this location again.
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August 2018 by Heather Smith
Can I get a negative score?? The pharmacy staff is very rude, including the pharmacists. They don't communicate well with each other, even snap at each other and even worse the customers. They don't like answering questions about scripts. I was in there one day and the lady pharmacist was being rude to an elderly man that needed to get something from their insurance and the pharmacy had to fax to the insurance. The lady said I don't have to do that you are to fax it. The man stated he needed them to sign off on it and the nasty lady pharmacist just straight up refused and blamed the old man for cursing at her and told him he could leave. VERY UNPROFESSIONAL AND NEED TO ALL BE FIRED AND START OVER WITH PEOPLE THAT actually care and have customer service skills.
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April 2018 by Vonny W.
It's​ a CVS. It is the same as all other CVS's. It is clean and bright and well stocked. They have a nice pharmacy and getting your prescription is fairly quick.