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“I found Joe to be very knowledgeable and gave me all my options for the failed battery in my iphone se. In the end I saved a lot of money just buying a used and upgraded phone. He also helped me on the phone with the icloud data transfer process.”
“I came in to resolve an issue with my husband's phone. It has been very stressful and frustrating on how to resolve his phone getting activated. Hands down I 1,000% recommend coming in this store. They were so nice, helpful, and very understanding even with my 2 children there. They resolved the issue very fast and I have such a relief. I switched from Verizon and I love my Samsung and service. If anyone is wanting to switch to Tmobile or upgrade, I highly recommend coming into this store. I am very happy and if I am needing anything else I will definitely be coming back.”
“I have had a Verizon account for a number of years. On October 12th I visited the Verizon location at 1900 S Ferdon in Crestview Fl. I had just purchased an iphone14Plus and screensaver on line and did not feel comfortable transferring the data etc over from the old to the new and was hoping they would help. I was greeted by a young lady named Taylor who sincerely made me feel appreciated as a customer and was eager to help. As she was transferring the data over to the new phone, a gentleman by the name of Ryan came over put the screen protector on for me. I can truly say that these two individuals made me feel as though I was valued as a customer and not just a number. It was great to find customer service that they displayed!”
“Charlotte at the Crestview Florida cricket on Ferdon Blvd. Was Amazing! She helped me as soon as I walked in the door. Walked out with a new phone and service. She was so nice, and answered all my questions. She's an Awesome worker for your company. I'll recommend other people to that store.”
“My fiance and I went in to this Verizon store on Friday night to switch our service from AT&T we had Leonard as our sale rep and he put us both on two different accounts prepaid and we wanted on on the same account and we didn’t want prepaid then he didn’t switch my fiancés phone all the way over we had to call and do it over the phone..If you go inside this Verizon location you need to see Maria she’s amazing and helped us fix everything. She has great customer service and goes above and beyond for her customers we will be returning to do all our service through her. We have had T-Mobile at&t and been in other Verizon stores but MARIA WAS THE BEST glad we had the opportunity to meet her.”
“I'm definitely switching back to metro in Crestview the service was a blast and very respectful and very helpful as well the ladies made u feel comfortable and explained how and what to expect thoes young ladies most definitely need a RAISE they highly earned in my opinion my friends and family and whoever I would listen I'm speaking about my experience with metro I'm Crestview”
“Went in store to drop off/exchange equipment. Tori was amazing from the moment I entered the door. Thank you for your help Tori and for making this a smooth process!”
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“This location has the best service agents. A free was knowledgeable, friendly and cared about my experience. I highly recommend this location and ATT in general. Great coverage and service.”