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September 2024 by Sebastian Wright
Disappointing Experience with K&R IrrigationI
recently moved into a new construction home where K&R installed the irrigation system. When my Rain Bird controller stopped working, I placed a warranty request through the builder. A technician from K&R came out to inspect the issue, which turned out to be a simple GFI reset.To my surprise, they charged me a $125 service call fee, claiming it wasn't a warranty issue. Despite my explanation that this should be covered under the builder's warranty, they insisted that I had to pay.I find K&R's practices to be very unsavory and unprofessional. It feels like they're hustling customers who have already paid thousands for their services. If you're considering an irrigation system or any services from K&R, I strongly advise staying far, far away. If a company needs to rely on charging a few hundred dollars for minor service calls, it raises serious concerns about the quality of their initial work.
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July 2021 by Shannon Storm
I worked for Kenny and he told everyone NOT to cut corners but got upset when you didn't cut corners. I busted my tail for this man and went above and beyond for his company. I was considered a supervisor/equipment operator and I was fired cause I wouldn't take pictures of a fellow employee using his phone. This was after a main supervisor seen the same individual using his phone. He is definitely out to make money NO matter if he has to cover up bad stuff or suffice you till he gets his money then put you off for a year till he fixes everything. A dishonest person and hard to work for, pays salary but wants everyone to work13 or 15 hours a day with NO overtime or bonuses.
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January 2020 by Val
We are extremely pleased with this company! We have had sod put in 4 different times and K&R Cuts are the best! The supervisor was here the whole time and the crew went above and beyond with their work. Very polite and professional! Our yard is beautiful again!
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January 2020 by Val C.
Great product (sod) and professional work done. They went above and beyond our expectations! Very happy!
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November 2019 by Stan F.
Nice little garden center,a Lot of cool stuff for outside of your home
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November 2019 by Kuntry Gurl
Beautiful
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October 2019 by Dp Yalocalvillian
Nice compound
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September 2019 by Sam M
Work here locally and have had these guys show up several times in pants and spread poison all over our material that we put our hands on. No respect for other workers on jobsite...
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August 2019 by Lea B.
We have used this company for two projects so far this year and we are nothing but 100 percent pleased with them and the entire process. We had a huge Pergola built out our back patio and they came out and put it up in two days, which normally would have taken several. The price quoted up front was legit and a fair price for what we wanted. The workers were professional and courteous and the owner came out and inspected the final product himself to ensure it was correct. The second project was building two massive front entry ways to our property and again, nothing but positive results. The crew came out and put it up in ONE day and did so with it pouring down rain on them toward the end. This was not a small entry either. The beams are 16 feet high and 20 across and look amazing. We will use this company for any future projects we give them our highest approval.
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June 2019 by cathy poellet
Stay away from this company at all costs. They cannot be trusted! K & R Cuts did not fulfill contract stated repairs but demanded full payment. I have filed a complaint with the BBB to try to recoup the portion of the payment for the work they did not do so I can hire someone else to complete the job, as I will NEVER EVER allow K & R cuts on our property again. The K & R Cuts estimate/quote provided by owner of company, Kenny Bray, stated repair of approximately 340 sq ft of pavers for $1150. This sounded like a very large area given the damage we had. When workers showed up for the first scheduled visit, but before workers were allowed to start repairs, I requested they show me repairs to be done. They estimated it to be less than 135 sq ft. I showed them quote that stated 340 sq ft of repairs for $1150 and asked if they wanted to find out if they were missing something as to where the 340 sq ft came from. They said there was no way that much area needed repair, so I asked what the charge would be for only their estimated 135 sq ft of repair. They stated they are just workers and could not answer that, so they called a person they called ‘their boss’. I was present when they explained the situation to him. I heard him propose that the bill would be adjusted to reflect the amount of work they actually did. I agreed to that and the workers began repairs. Even though we supplied the pavers for free, they did not repair/replace all the damaged pavers in the area where they were replacing damaged pavers. They also did not re-secure the undamaged pavers. At the end of the work day, they called their boss again as he had told them to check in at the completion of their work. I was present when the worker reported to his boss that they had repaired two sections (14x5 and 7x9) for a total of 133 sq ft. I heard the boss ask if he was certain that was all they repaired. The worker replied that he was certain as he had measured it three times. I offered to pay the worker before they left, but he told me someone would be in touch with the corrected bill. It has now been nearly 2 months. I have called once and sent 3 emails. In the last email, I stated I had calculated an amount based on work performed and was sending them a check. I finally heard from the boss who states I owe the full amount regardless of the amount of work they performed. I tried to post his actual email so everyone could judge for themselves the kind of person Mr. Kenny Bray is, but I ran out of room. I suppose if you signed a contract for a builder to build a 2000 sq ft house, but the builder only delivered a 780 sq ft house, in Mr. Bray's world, you would still owe the builder the full contract price! Shoddy work and dishonest. Stay away from this company.
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May 2019 by Geneva Mains
I just love this store! They have a variety of unique items for your home and/or garden. The owner, Kenny, is easy to work with & very personable. We recently contracted with Kenny to install a brick patio in our backyard, remove existing bushes & plantings from the front of our house, create a new flower bed in order to disguise an ugly irrigation pipe & build a small water feature with a waterfall. I couldn’t be more impressed with their work!!! Additionally, I found their prices to be extremely competitive. Will definitely use them again.
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April 2019 by Stanley Fedderke
Nice little garden center,a Lot of cool stuff for outside of your home
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April 2019 by Joseph Costa
Nice place good variety
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January 2019 by Brittany Zick
I inquired about getting a fence put in my backyard. The owner came out and surveyed the land, the fence was completed in stages but they did excellent work. When they were staining my fence and ran out of stain, they contacted me to let me know that they would come back soon to finish the job. Very happy with the work.
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January 2019 by Clayton Willis
Very professional and very good at what they do
