-
August 2024 by Trace Nutt
I have bought a zero turn mower and just recently a bush hog from CSS and both times the team went above and beyond to make sure I was happy! Allen is very knowledgeable about the different bush hogs and helped me with picking out which one was best for my situation!
-
August 2024 by Laura Griffin
I bought a Branson tractor new from here. It has around 100 hours the welds are broken on the frame ( I’m 63 y/o woman who uses it around my home). It has been there for approx 8 weeks. They said it would be at least 4 more weeks and then they plan on sending it out to someone else because welding is above their service departments skill level. Unable to talk to either Christy or Don as every time I have called or gone there they are unavailable because of family emergencies. Would not recommend. They do NOT stand behind their products, have horrible communication skills, and apparently could care less about their customers. I spent $25,000 there buying the tractor & trailer. My advice… buy a Kuboda & save yourself a lot of headaches
-
May 2024 by Brandy Raybon
Bought a tractor from them, awaiting delivery, every step, every question was answered with professionalism, they made the process very easy, great communication, and worked very hard to get me the best pricing. Kristi, Amy and Mr.Ferguson were outstanding, will do business with them again and would recommend them to anyone looking for tractors, implements, etc...
-
April 2024 by Clay Duncan
Always good communication and timely results. CSS has been a pleasure to work with.
-
March 2024 by ike kenty
Excellent work on my mower.
-
March 2024 by Chip Lasota
Staff is friendly. I had to call multiple times toget updates on a backhoe that was ordered. That I still have not received from over a month. Needed a turnbuckle that they couldn't get. So I ordered it from another dealer that had it. Finally got a call that my backhoe was delivered and that I could bring it in to get it installed. Took another day off to take it and drop it off, only to get a call that afternoon saying all the parts weren't delivered with the backhoe. So another day shot. Now I'm waiting on timetable of part availability again. I'm now making the second payment in a week and still don't have what I've purchased. Would of been nice to know that all the parts were not there before taking a day off work loading the tractor and driving 20+ miles one way. So now 3 pieces I've needed for this tractor and everyone of them has been a problem. Wondering what will happen if I need something that breaks. And now second guessing the brand TYM if it was a good purchase or should I have went with kubota or deere. They get 3 stars for courtesy up front. But lack of communication thru out needs help. And there vendor needs to step up and communicate with them better as well.
Just frustrated
-
March 2024 by Anthony Queen
Mikaela in the service department was extremely helpful!
-
December 2023 by Debra Childree
My favorite tractor place they are always so helpful with all my tractor needs. They have excellent customer service.
-
September 2023 by Wayne Vines
Very friendly. I bought a T25 tractor, which was ordered. I also bought a zero turn mower and an adjustable driveway scraper. All seem to be built very good. Am enjoying them all. The owner is so helpful. Worked with me to get best financing. I will buy from them again. Excellent service.
-
September 2023 by Adam Huff
I had an absolutely great experience working with Christy and Amy at CSS. Such a different feeling than buying a vehicle from a car dealer. Stress free with zero pressure, Great pricing, and amazing service. And even better than all of that I got an awesome tractor too!
-
May 2023 by Grease Monkey
We did not buy a tractor.....YET. Christy, the owner, did not try to pressure sell us. She is VERY knowledgeable about her products. She genuinely wants to get you what you need not what they want to sell you. She showed me a more cost effective way to get what I want done. We will be buying from Christy soon!!!!!
-
April 2023 by Michael Bush
Always Friendly Wonderful Service.
-
March 2023 by Joseph Mills
Nice folks, but they don't answer the phone too often. You have to go down there to talk to someone.
-
August 2022 by Steve Mak
Good customer service response. Special orders accepted
-
December 2021 by Curtis L Mayes
Fantastic service. They made sure I had everything I needed going above and beyond my expectations.