-
March 2024 by Alisha Clayton
As a mother excited to spend quality time with my daughter, I was eager to treat ourselves to a manicure and pedicure package at the nail salon conveniently located in the heart of Walmart. The prospect of people-watching added a unique charm to the experience, but unfortunately, our visit left much to be desired.From the outset, it was clear that the salon was not conducive to intimate bonding moments. I WILL NOT COME BACK. Constantly having to remind the staff about missed details detracted from the relaxation we had hoped for. The older woman overseeing the salon quoted us a hefty price of $130 for the package, which was supposed to include drinks—a promise that went unfulfilled.Moreover, the quality of service fell short of expectations. Rather than providing a serene environment, the rushed and seemingly indifferent demeanor of the staff left us feeling undervalued as customers. Basic requests, such as adjusting the technique used to work on my nails, were met with reluctance.As a business owner myself, I understand the importance of delivering value to customers. It's disappointing to see a fellow business fail to prioritize customer satisfaction and deliver subpar results, especially considering the premium price charged for the services.The younger lady was pleasant and I gave her a tip for her helping me book over the phone.In conclusion, our visit to the nail salon at Walmart was a letdown. Despite the convenience and potential for enjoyment, the lackluster service and disregard for customer experience overshadowed any positives. It's evident that there's room for improvement in both the quality of service and attention to customer needs.
-
March 2024 by Triều Mạnh
Favorite place, good staff
-
November 2023 by Shayna Long
Had a great experience today with my daughter and I being pampered with a mani-pedi and Christmas nail art. The quality of the nails is absolutely stunning! Pictures don't do it justice. Regal nails is consistently great quality. Pictured is acrylic with hand painted nail art.
-
November 2023 by Tony Lay
Becky does a wonderful pedicure. The peppermint is my favorite it's cooling and relaxing.
-
August 2023 by Jenkie Latil
They are always eager to help you and they are friendly.I wish that they wouldn't talk about there customers in there language. They need to be talking to the customer's.
-
July 2023 by Karen Maiorana
Place was very clean. Enjoyed my pedicure and it lasted for weeks.
-
May 2023 by Marce Hubbell
Always clean, friendly and perfect job everytime.
-
May 2023 by Judy Gillikin
My granddaughter and I have been going to Regal Nails for a long time. My granddaughter is autistic and Becky and Katherine have so much patience with her. They do amazing work. Becky , Katherine, and Nadia have done the most relaxing pedicures. I’m literally dozing off while they do their awesome work. Casey, Katherine, and Nadia make my nails look amazing. They’re absolutely awesome to talk to. I wouldn’t go anywhere else. They have other amazing nail talent there, but I have not personally gone to them.4.1.23I went for my 2 week appointment. Casey and Catherine did not disappoint. Casey designed my nails for Easter. Catherine have an amazing pedicure.4.29.23I went today for my appointment. Becky did an AMAZING job with my pedicure. Casey do a BEAUTIFUL job on my dip powder and nail design. I love these ladies.Services: Foot massages
-
May 2023 by The Wig Junkie (Keeya Jones)
I’ve been frequenting Regal Nails for a while since moving to Crawfordville and overall pleased with their customer service. Casey is the tech who usually does my nails and brows but all the staff are great and super friendly!Services: Nail art
-
May 2023 by Shirley Lindsey
Casey always does am excellent job doing my nails and eyebrows. The rest of the cree is awesome as wellServices: Dip powder
-
February 2023 by Jennifer Tompkins
I love getting my pedicures here. The ladies are very good. I get the full treatment, an hour later I'm a new person. Highly recommend them for pedicures. I have not used their other services.
-
February 2023 by kathe hayter
Techs were in a big hurry! Salon is a disorganized mess. Salon does not look clean. 4 out of 5 for Nail results.
-
September 2022 by Dee P.
Worst place in Crawfordville. Paid for a royal pedicure and I can’t believe the guy had a license. Never cleaned off the lotion in between each service, just kept adding more and more stuff. Didn’t know how to cut cuticles and clean around the nails. Never even touch my feet during the “massage” part. I’ve been coming here for years because I hate driving to Tallahaseee for mail service. Never again. I would give it zero starts if I could.Services: Pedicure
-
August 2022 by KellieMae
At first, very excited to try while shopping at Walmart. First time, great experience especially with Becky she did awesome pedicure. Casey was okay until the next few times she rushed didn’t care of my needs. I always pay 20% or more tip for service. I was disappointed with Casey and other young girl who was very unprofessional!! I will never return and will not recommend!!!AWFUL & HORRIBLE!!!Services: Dip powder
-
August 2022 by Rida Lewis
I highly recommend Regal Nails. I have been getting my pedicures, eyebrows and nails done there since they opened their business which is conveniently located inside our local Walmart in Crawfordville, Fl. Their staff are highly qualified and very courteous to their customers.
