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December 2023 by Ben Davis
Pharmacy staff are incompetent and not friendly by any means. Very rude and unprofessional. They need to replace the entire staff. The store manager does not seem to even care that many folks are complaining about the service at the pharmacy. Ast manager scoffed when I told him about it, not even apologetic. CVS has gone downhill, I hope corporate steps in and replaces everybody that works for this location.
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December 2023 by Holly Newell
I have NEVER had such Poor CUSTOMER SERVICE!! I WAS IN 3 weeks back over 6 people working in pharmacy doing ??? I called to refill 12 rx's was on hold over 45 minutes, called back talked with floor employee they tried to help without success!!! I have TRANSFERRED all my prescriptions,plus my husband's to WALGREENS!!!
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November 2023 by Gloria Alfaro
I've been waiting to get my antibiotics for a week! Unacceptable! They told me every day to come tomorrow, it's still not ready. Nobody answers the phone. Me and my family will use another pharmacy from now now. This pharmacy should be inspected! Sick people, including babies and elderly don't get the medication they need!!
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October 2023 by Andy W
Continually disappointed with the quality of customer service at the CVS pharmacy in Crawfordville. They never answer the phone in a timely manner, they screw up my prescriptions consistently, and most (not all) of the staff are unhelpful and some are rude. After 2 years I’ve had enough and won’t be using this pharmacy again.
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September 2023 by Jerod Nunnally
I hope someone at CVS corporate see’s these reviews and does something to help. You can never get anyone to answer the question the phone in the pharmacy, and the wait at the store is outrageous. I just sat in the drive through for 45 minutes, only cars were ahead of me. The equipment in the drive through is broken and they are chronically understaffed. Never experienced anything quite like this
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September 2023 by Megan Waller
I got the flu vaccine from here recently and it was the worst shot experience I've had in memory. The pharmacist was in a rush and was rough with the injection, then he acted almost dismissive when it started bleeding (pretty heavily, I might add, which has never happened to me before). I won't be coming back here for the covid vaccine, that's for sure. Go to Walmart or Publix instead.
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September 2023 by Charles Erskine
No one ever answers the phone and the customer service in store is always awful. Rude people, prescriptions never get filled, and it's a constant battle to get anything done with them
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August 2023 by D “FL Family”
I’ve called the pharmacy 4 times within a 2 week timeframe, 3 of the 4 my call was not answered after 30-45 minutes of being on hold. I had a minute clinic appt, which called the stat script over and I was told it was a 2 hour wait. I transferred the script to the pharmacy next door, while I was walking there, approx 5 min later, they called to say they could fill it faster. It was stat and no one was there, I feel that the pharm tech just tells everyone it’s 2 hours. It was a pre-packaged script, no pills to even count.
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August 2023 by amma kipi
I've been waiting to get my antibiotics for a week! Unacceptable! They told me every day to come tomorrow, it's still not ready. Nobody answers the phone. Me and my family will use another pharmacy from now now
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July 2023 by Elizabeth Smith
Very disappointed with the pharmacy. I will not be back. Never can talk to anyone without having to wait on the phone over an hour. Then when you do finally get someone and your calling to find out if they have recieved your prescriptions, they tell you they haven't and they hangup on you with an attitude. I was not being rude to this lady for her to do that so now they have lost my business and after I pick up a different prescription, I will be moving pharmacies.
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July 2023 by Cassie Campbell
The guy was perfect super sweet. He was really kind. I was having a bad day and this guy made my day a little better with his kindness.
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July 2023 by Jenna Charette (J3nnaa)
Older African American man with accent, I think the pharmacist- in the pharmacy helped 3 cars in front of me that took FOREVER but when it was my turn, he said he didn’t have time to check my discount pharmacy card for a cheaper price because he would have to re-enter my billing info and there were cars behind me. But had no issue helping the other individuals with their questions, concerns, and conversation. He told me to come inside while he could see (window was down in the car back seat) I had a sleeping toddler and 9 year old blind disabled child in the vehicle. I even explained that to him, and he still refused to help me. I will be contacting upper management further.
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July 2023 by Alexandra Rodriguez
Pharmacy never answers the phone. Prescriptions are late to be filled. Common prescription medications out of stock for days at a time. They also linked my account with my dads when I signed up and now I can't manage my prescriptions without my dad that lives 8 hours away. How can it be this bad??
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July 2023 by nightwing shade
Don't know how anyone is able to get prescriptions because these people never answer the phone
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June 2023 by cole wells
I’ve never had a pharmacy make everything so difficult.