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March 2024 by Ibrahim Akar
the people behind the counter are really helpful and knowledgable.
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February 2024 by Michael Urrutia
This place is an absolute scam. Reading through the comments they’re charging anything they can on customers items. One customer got charged for an envelope for a return. Another customer that being me today was charged $3.50 for an email. The representative said it in a jokingly manner after they already printed the paper. Like it was some kind of joke without warning I was charged $3.50 for an email, no help from the representative just stay nasty sense of IDGAF. This should be labeled as fraudulent. I will be charging this back and I can guarantee I will get my money because any bank will agree that that is completely unnecessary. The representatives seem like they hate their job and it’s obvious you can look on their face and just see it. The expression says it all stay away from the store just drive to the Office Depot on sample and save yourself money.
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February 2024 by matthew black
Never returned anything ever but andi made my life super easy. Thank you!!!!
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January 2024 by Peter Parker
Hilary anf Paul are both rays of sunshine and a pleasure to see almost everyday.
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December 2023 by Nathalia Mantilla
The service at this place is really bad. Every time I come to this place the person in charge treats you in a bad way, he always makes a bad face. It's horrible coming here. The customer service in this place is horrible. It's the worst ups I've ever visited
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December 2023 by phuong thao
Excellent customer service.
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December 2023 by Ming Yang
Lady over the phone first gave me false information and when I tried to unravel all the details to understand the pricing (and uncovered that the information she gave me was false) she got inpatient and said she’s “so busy” and needs to get off the phone.
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November 2023 by Jen Sean
My favorite ups drop off location. Everyone is so sweet here.
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August 2023 by Brooke B
Hillary was AMAZING. EXCELLENT CUSTOMER SERVICE as always!!!Also want to give a shout out to Andy and Dominique who are also AWESOME!! love coming to this location!
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August 2023 by Donna Flanagan
This is a first. They charged me for an envelope to return something to Amazon. Never have I been charged for an envelope. When I asked why he didn’t use a UPS envelope I was told..”There are no UPS envelopes per se.”Gee! Any other UPS stores have them. I will not go back to this location!
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July 2023 by Gold Lion
Hilary is amazing. Efficient, personable, knowledgeable and informative. We always will come here!!!!
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May 2023 by Maridyth N.
We were here to drop off an Amazon return, and had a great experience! When we entered the store, the employee behind the counter was already assisting another customer, but she made it a point to acknowledge us. We waited less than 5 minutes for our turn. When it was our turn, the employee was friendly, efficient, and professional. The store itself was clean and not cluttered. The parking lot is a bit of a challenge, but that's temporary, because the entire plaza is undergoing a major facelift/construction effort.Overall, this is a great location! It's conveniently located in Coral Springs right on University Drive, the employee was friendly, and the store itself was well kept. I'll be back!
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May 2023 by Jorge Acosta
Wonderful experience Michelle has a true professional went out of their way to help me
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May 2023 by darrell reid
Hilary was the sweetest lady ever. She went above and beyond to make sure I was helped in everything I needed. I love her and this store because she works here????????????????????????
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December 2022 by Anil Punit
Michelle and Renee helped me right at closing of 4pm on Saturday 12/17. They bailed me out with shipping help so my items would make it to their destination in a timely manner.