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March 2024 by harry
Not sure what happened to the management. Lately pushing the sale and add supplies to surprise you when printing the receipt. They should disclose upfront before starting adding and charging. Be aware and ask about detail charges before paying for the service
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March 2024 by Marla Miller
The crew are very friendly and helpful
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February 2024 by Nancy Bowen
My husband and I recently experienced exceptional customer service from Titus, and I wanted to share our positive feedback. Titus went above and beyond to address our concerns promptly and effectively. His professionalism, patience, and willingness to assist truly stood out.
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February 2024 by Brenda Kegley
I so love this location. Everyone is so nice and takes care of the customer very fast, friendly and efficient. Thank you again for all of your help on my 7 returns!!!!!!
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January 2024 by keith lee
Fast, friendly and couteous service
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January 2024 by ThabattaSM
Customer service is outstanding
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January 2024 by Amanda Freedman
Friendly service and expertise!
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December 2023 by Larry Bremner
Stay away from this store! Horrible customer service and scam artists. First, I am disabled and tgey allow everyone to ilegally park on front of the store making it difficult for me to het in with my walker and the box I was bringing in today. Second, when I ebtered, the music was blaring and it was head-banging death metal. I am 49 so it's not like I am some old cranky person. It was so unprofessional. Third, I brought an Amazon item return in tge SAME box tgat it eas dhippex to me in and they told me I had to buy a box from them. I could not physically bring the boxback to my car. It was hard enough getting it obto the stote. So I had to pay $12 to return a $30 item. I am calling their corporate office but I will NEVER go back to this store again. A mosh pit probably breaks out after closing time. UPS shoukd be ashamed to have this store represent them. I would like to give this place a -5 stars but 1 star was as low as I could go. Stay away from this store!
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December 2023 by Susan Rosenberg
I have held a mailbox at this location for many years and the staff has always been helpful and goes out of their way to help the customers.
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December 2023 by Anna Stankowitz
This place is HORRIBLE. The old man (Stan, I believe his name is) who works here is so offensive and rude. Shaming people for returning things to amazon?! It was the most bizzare interaction ever. First, who are you to speak on what I’m returning for ANY reason? Second, it has nothing to do with you. ZERO. It’s your job to take it and send it back to Amazon. Literally has NOTHING to do with you. Do your job, put it in the box and shut up. Reading the reviews I see this is a common thing for this crusty musty wretched old man.This is not the first time I’ve been into this store. I’ve used this for location for actual shipping purposes and had the same experience with the same guy. He’s just miserable and really doesn’t belong in any customer service position at all. The most unaccommodating, rude service I’ve had at any UPS store. There are so many other options in the area. I go to the UPS store on state route 7 (and holmberg I believe) usually, and they’re awesome!
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December 2023 by J Ali Studios (J.Ali Studios)
Several times I have been to this location and the service has been horrible. Was given an attitude for wanting to print 1 copy of a document I needed.
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December 2023 by Diane Jordan
The staff is friendly and efficient. I am able to take care of my shipping needs quickly and with satisfaction. Thank you.
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December 2023 by Indhira Melo
I am EXTREMELY surprised this store has a 3.7 review, why? I work in an industry driven by customer service so I am not easily impressed. With that said, ever since I moved to Coral Springs this has been my go to store for shipping and Amazon returns and I absolutely love them!!! Always friendly, sharp and swift service! Not to mention, they are always rocking out, love the music choice. As long as I live in the area, this will be my UPS store.
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November 2023 by G-Maw Carroll Dodd
Very helpful and caring to give a customer the best possible opportunity for their needs. Stan was amazing
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November 2023 by Aspen Spaulding
I was shipping an important package and where it was getting shipped to, the USPS is absolutely horrible. The fear of the package not being delivered stressed me out so I decided to try UPS instead. Best decision ever! Not only was the service exceptional the package was delivered the day I was told it would be. Thank you Stan!