-
September 2023 by Gwendolyn
I really appreciate the Assistant Manager at the Coral Springs branch. Special thanks to Ms. Jay who assisted me with opening an account for my children. She is knowledgeable and answered any and all questions that I had. My transaction with this location and Ms. Jay went smoothly.
-
September 2023 by Diamond Drew
I want to thank Mr. Michael Castro for his hard work and help in resolving an issue. I also stayed later in the day to make sure that the issue was resolved. I have written a letter on his behalf and am sending it to his bosses
-
September 2023 by Eboni Jones
Keston was an absolute lifesaver ! I has major issues (that wasn’t TFCU fault) & Mr Keaton took his time to help, i mena above & beyond ! I’m so grateful for him. Bless you Keston ! Big time !!
-
September 2023 by Shaun Mccray
I'm very thankful to this Bank they are giving me a chance at being a part of their credit union and to finally be able to refinance my vehicle I'm very thankful that they are doing that and hope that we have successful business transactions in the future thank you so much
-
September 2023 by Nicole Lauenstein
Everyone was so helpful at this location especially micheal taking time from his day to help me figure out my fraud on my card and helping me call and locate the situation. So thankful for micheal!!!! He’s the best.
-
September 2023 by N Pitt
The service was quick, nice and pleasant. Keaton was very helpful and informative. Highly recommended.
-
August 2023 by luis tello
Keston was very helpful and informative, set me up with everything i needed.
-
August 2023 by Andrew DiAlberto
Jay and Keston are personable and professional. Highly recommend!
-
July 2023 by Andre Clermont
Mr Keston is very god at his job very polite and knowledgeable, he want above and beyond to provide the service I requested as always he's ready to assit. I would recommend my friends and family to go to that branch and ask for him when it comes for assistance.
-
July 2023 by Trudy Chisholm
I was having some issues getting a situation resolved. I went into a branch and spoke with Keston. He not only got the situation taken care of but followed up with a phone call and text message to assure me of the results. I have not experienced such great customer service in a long time. Keston is an asset to the credit union and was personally instrumental in having me decide not to take my business elsewhere.
-
July 2023 by Tommy McNeill
Everyone from Tropical Financial was awesome to deal with and very informative. Keston was very helpful in setting up my account.
-
July 2023 by Patrick Williamson
Excellent customer service by Keston! With quality service like this Tropical Credit Union is second to none.
-
June 2023 by Darryl Peters
Good morning,I had the pleasure of be serviced by Keston at TFCU the Coral Springs branch. His service exceeds expectations. He does a through job of getting your financial needs organized.Great branch. Thank you!
-
June 2023 by Tressie Wallace
Service was great! Keston was very knowledgeable and efficient and displayed a pleasant demeanor.
-
June 2023 by Caline Metayer
Keston Strachan was very helpful and took his time made sure I understand everything.