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March 2024 by Maria Consuelo Rincon
It Was a pleasant visit. The workers were nice and professional.
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February 2024 by Retsu399
Get there early and you'll get out quick. Hopefully no early appointments ahead of you. This location is quite busy and popular.
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October 2023 by Jorge S.
Sams club is the pitts. In general these big box stores could give a crap if you shop there or not. This store in particular is horrible. I have trouble walking so I usually use those scooters the supermarkets have. Well the ones at this store are usually not charged, broken where they drop in the middle of the store or just out of order and can't be used. Also the pick up park g is for pick up customers only. You pull up into a spot and let the. Know via text what spot you're in and they being the groceries out to you. Well this one seems to allow their customers to park and go in the store as those spots are right next to the doors and do their shopping. I w told the manager several times but they refuse to do anything about it. I also told cops driving through about people parked I. The handicapped spots without stickers but they refused to ticket them as the law enforces. Today I bout several things gs and when the receipt came out it rolled I to the machine and fell o side the self checkout kiosk. No problem. I always have them send the receipt to my email. I looked for an associate but none to be found. So I showed my emailed receipt to the woman checking at the door and she refused to let me pass. Told me I had to get a receipt. So now I had to find someone that could open the kiosk and find the receipt. What a hassle. Soe t more time trying to leave the store than actually shopping g as I cut my shopping g shirt when my scooter suddenly stopped in the back of the store and I had to walk all the way to the front. To most this seems an easy task but when you have walking issues it's a task. So this is the end of my Sam's club visits. Wo t come back to this place. Will only use them for gas from now on. Don't shop at this store. Most of the stuff is really not a bargain if you compare ounce for ounce and the bogos you get elsewhere.
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September 2023 by Jami W.
I enjoy this location but I wish they had a fuel station. I use the app(scan and go feature) when I'm in the store and did pickup once. It was very convenient. I also tried the order ahead from the cafe and that was great. That line can be pretty long. Ordered pizza to go and it was pretty good!
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June 2023 by Anthony C.
In general this Sam's location is pretty good. But I had a horrible experience. 1st, I ordered the tires and they took almost a month to be in the store. They said it was a system error. Then today, I finally got the tires and had them installed. They left my roof window open and inside of my car was completely soaked. I asked the mechanic, why did you leave my windows open. They told me they don't touch anything, it must be me who left it open. My car has been on my driveway for two days due to a nail in the tire. I was looking for a quick apology, we could all be on our way but no... You try to blame me. Try to talk to a manager but I need to go into the store with my wet pants to my underwear and the Manager was firm, which I have no problem. That said, a little sympathy never killed anyone. I must say, I was pretty angary and asked for a compensation, but he indicated the policy stipulate no compensation is allowed. They took my number and say they will review the camera footages. It took me about 15 minutes to dry the dashboard and center console. It is just too hot now to use a dryer in the car. I will probably have to pay to get the ceiling padding shampooed. Stayed tuned...Kudo to quick response for Manager Lawrence. He has reviewed the video nothing conclusive but offer to detail my car. That is really nice of him.
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April 2023 by Michael C.
I went to the tire center to get a patch for a hole in my tire. Arrived at store 9:30am, my truck was brought into the bay/garage at 10:00am, it took them over an hour to fix one patch. I didn't receive my keys until 11:22am. Service extremely slow, no urgency.
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January 2023 by Letty A.
I love this store for the most part! Today Jeffery went out of his way to help me! Had to get a forklift to get my little bottle of creamer. So sweet and VERY attentive. I watched him help someone before me & thought what a great employee. Little did I know I'd need him later. Thank you very much young man!!! Keep up that sweet spirit!
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December 2022 by Danny Danny
Your wheel might fall off if you let these "professionals" handle it.
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November 2022 by Mojar Mamu
Bad bad bad service.
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November 2022 by Paul M.
I had my tires installed. They had to open my glove compartment to get the wheel key. When I got home my dad's handicapped decal, which never leaves the glove compartment, was missing.Just saying
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September 2022 by Michael Ma
Very good
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September 2022 by Linda P.
If I could give this store a zero that would best describe the customer service provided! I ordered groceries online but for some reason instead of from my home (sunrise) my groceries got delivered from the Coral Springs store. Worse experience ever! I've been a Sam's club member for years never have I had a unlikeable experience. First, I only received part of my order. I called and spoke with the store I was told they were sending out the rest of my order with a different driver. Well, a day later the delivery never made it to my house. I called back and was on hold over 30 minutes waiting to speak with a manager. When a manager finally comes to the phone she refuses to get on the phone to address me. She's asking the associate questions about my order instead of asking me directly. I use delivery service for the convenience. This entire experience inconvenienced myself and my family. I ordered my groceries and could not start prepping our Labor Day festivities. I am highly disgusted by the lack customer service at this location. The staff could definitely benefit from continued training on customer service.
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August 2022 by Joe Cast
Every area of the store well stocked and maintained except the cafe, the cafe staff seems as though they don’t want to be there and at that same speed.
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November 2021 by Michael Young
great place to shop ... Great price at pharmacy
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October 2021 by Foster A Barton
Kevin said how long the wait for battery to be installed and he was exact on the time and very professional and friendly.
