Macy's, a well-known department store established in 1858, operates over 740 stores nationwide and online. The Rogue Valley Mall location offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find a variety of clothing, shoes, housewares, gifts, and furniture in select stores. Many reviews highlight the good deals and sale prices available, especially for shoes and gift cards. Macy's is also praised as a great place to buy perfume and cologne, often including samples and gifts with purchase. The staff, including helpful employees like Elsa, are appreciated for their attentive service. However, some concerns are raised about rising credit card interest rates, with one reviewer noting the high APR starting in September 2024. Overall, Macy's remains a popular shopping destination for good deals, quality brands, and friendly service, despite changes over the years.